How to forward calls from Grasshopper

If you use Grasshopper for your business or personal calls, forwarding calls can help you stay connected—whether you’re using Upfirst’s answering service, traveling, or just want to make sure you never miss an important call. This page will walk you through how to set up different types of call forwarding on Grasshopper, so you’re always reachable when you need to be.

How to forward all calls from Grasshopper

Want every call to your Grasshopper number to ring somewhere else? Here’s how to forward all calls from Grasshopper to a new phone number:

1. Log in to your Grasshopper account: Use the Grasshopper mobile app or log in at grasshopper.com on your web browser.
2. Go to your phone number settings: Click or tap on “Numbers” in the left menu, then select the Grasshopper number you want to forward.
3. Edit call forwarding settings: Find the section for “Call Forwarding” or “Forwarding Numbers.”
4. Add your new forwarding number: Enter the phone number where you’d like calls to be sent (for example, your mobile, landline, or Upfirst’s answering service).
5. Set call handling rules: Choose if you want all calls to ring at the new number immediately, or set a sequence (like ring your mobile first, then forward elsewhere if unanswered).
6. Save your changes: Click “Save” or “Apply” to activate call forwarding.

Your calls will now be forwarded according to the rules you set!

How to forward only missed calls (conditional call forwarding) on Grasshopper

Conditional call forwarding lets you forward calls only if you can’t answer them—like when you’re busy, don’t pick up, or your line is busy. This way, you get a chance to answer first, and if you miss the call, it can be forwarded to another number (such as an answering service).

To set up conditional call forwarding on Grasshopper:

1. Log in to your Grasshopper account: Open the Grasshopper app or website and sign in.
2. Select your number: Go to “Numbers” and pick the line you want to set up.
3. Choose “Call Forwarding” or “Advanced Call Handling”: Look for options like “If no answer,” “If busy,” or “After X rings.”
4. Add your conditional forwarding number: Enter the number where you want missed or unanswered calls to be sent.
5. Adjust the timing: Set how many rings or seconds to wait before forwarding.
6. Save your settings: Click “Save” to turn on conditional forwarding.

Now, only calls you don’t answer will be sent to your chosen number.

How to turn off call forwarding on Grasshopper

Ready to stop forwarding calls and have them ring your original number again? Here’s how to disable call forwarding in Grasshopper:

1. Sign in to your Grasshopper account: Use the app or website.
2. Go to “Numbers” and select your line: Find the number you’ve been forwarding.
3. Open call forwarding settings: Click on “Call Forwarding” or “Forwarding Numbers.”
4. Remove the forwarding number(s): Delete the phone number(s) you’ve set up for forwarding, or toggle the forwarding switch to “off.”
5. Check conditional settings: Make sure to clear any “If no answer” or “If busy” forwarding numbers too.
6. Save your changes: Click “Save” or “Apply.”

Your Grasshopper number will now ring directly to your original device or app.

FAQs about call forwarding on Grasshopper

Does Grasshopper charge for call forwarding?
Grasshopper does not charge extra for using call forwarding, but standard usage minutes apply to forwarded calls. If you forward calls to a number outside the US or Canada, international rates may apply.

Can I forward calls internationally with Grasshopper?
Yes, you can forward calls to international phone numbers. However, additional international call rates will apply, depending on the destination.

Will my phone still ring when call forwarding is enabled?
If you set up immediate call forwarding, calls will go straight to the forwarded number and your original device won’t ring. With conditional call forwarding, your phone will ring first, and only unanswered calls will be forwarded.

Can I forward text messages too?
Call forwarding on Grasshopper only applies to voice calls. Text messages won’t be forwarded to your new number, but you can still access texts through the Grasshopper app or web portal.

How is immediate forwarding different from conditional forwarding?
Immediate forwarding sends all calls straight to another number with no delay. Conditional forwarding only sends calls to another number if you don’t answer, your line is busy, or you’re unreachable.

Can I forward calls to more than one number at once?
Yes, Grasshopper lets you set up a sequence or simultaneous ring, so multiple numbers can ring at the same time or in a specific order until someone answers.

Never miss another important call—forward your Grasshopper number to Upfirst! Upfirst’s AI answering service acts as your smart receptionist, answering questions, collecting caller info, and sending you an easy-to-read summary by SMS and email. Try Upfirst for free with a 14-day trial and enjoy peace of mind knowing your calls are always covered, even when you can’t pick up.