This guide covers how to forward calls from your Corvum phone line to another number, like an answering service such as Upfirst. Corvum is a VoIP provider built for law firms, and you can set up call forwarding through the Bria softphone app or by contacting Corvum's support team.
How to forward all calls from Corvum
Corvum uses the Bria softphone app for voice calls. You can set up immediate forwarding directly in the app.
Using the Bria softphone app
1. Open the Bria app on your phone or computer.
2. Go to Settings and select your SIP account.
3. Find the Call Forwarding section.
4. Turn on Forward Always.
5. Enter the destination number you want calls forwarded to (for example, your Upfirst number).
6. Save your changes.
All incoming calls to your Corvum line will now forward to the number you entered.
Through Corvum support
If you prefer server-side forwarding that works even when the Bria app isn't running, contact Corvum's support team. Corvum operates as a managed service, so their team can configure forwarding rules, ring groups, and custom call routing on your behalf.
How to forward only missed calls (conditional call forwarding) on Corvum
Conditional forwarding sends calls to another number only when you don't answer or when you're already on a call.
Using the Bria softphone app
1. Open the Bria app on your phone or computer.
2. Go to Settings and select your SIP account.
3. Find the Call Forwarding section.
4. Turn on Forward No Answer and enter the destination number (for example, your Upfirst number).
5. Set the Delay to the number of seconds before the call forwards. A common setting is 15 to 20 seconds.
6. Optionally, turn on Forward Busy to also forward calls when you're already on the line.
7. Save your changes.
Calls will ring your Corvum line first and forward only if you don't pick up.
Through Corvum support
Corvum's support team can set up more advanced conditional forwarding rules, including time-of-day routing, custom schedules, and failback numbers for when your internet goes down. Contact them with your requirements.
How to turn off call forwarding on Corvum
Using the Bria softphone app
1. Open the Bria app on your phone or computer.
2. Go to Settings and select your SIP account.
3. Find the Call Forwarding section.
4. Turn off Forward Always, Forward No Answer, and Forward Busy.
5. Save your changes.
Your calls will ring directly on your Corvum line again.
Through Corvum support
If forwarding was set up by Corvum's support team, contact them to have it removed from your account.
FAQs about call forwarding on Corvum
Does Corvum charge for call forwarding?
No. Call forwarding is included as a standard feature across all Corvum service plans. There are no additional fees for setting it up.
Can I forward calls internationally with Corvum?
Corvum includes unlimited international calling in its plans. While international forwarding is not explicitly documented, it is likely supported. Contact Corvum support to confirm forwarding to a specific international number.
Will my phone still ring when call forwarding is enabled?
It depends on the type of forwarding. With immediate forwarding (Forward Always), calls go straight to the forwarded number and your phone will not ring. With conditional forwarding (Forward No Answer), your phone rings first for the set delay period before forwarding.
Can I forward text messages too?
Corvum uses a separate app for texting, and text forwarding is not available. Call forwarding only applies to voice calls.
How is immediate forwarding different from conditional forwarding?
Immediate forwarding sends every call directly to your forwarded number without ringing your phone. Conditional forwarding lets your phone ring first and only forwards the call if you don't answer or if you're busy on another call.
Can I forward calls from a Corvum landline?
Corvum is a VoIP service, not a traditional landline provider. All Corvum lines are internet-based and support call forwarding through the Bria app or through Corvum's managed service.
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