Affordable NYC answering services
Upfirst is New York’s trusted provider of affordable answering services and virtual receptionist solutions. Never miss another important call while keeping costs low and service quality high.
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Answering Services in New York
Small businesses make New York tick. With over 220,000 businesses in NYC alone – 98% of them operate with fewer than 100 employees – there are entrepreneurs and business owners like you who are driving the city's growth and shaping its future.
Running a small business takes everything you've got. You're busy handling client meetings, team management, and countless other tasks. Meanwhile, the phone keeps ringing, and every unanswered call could be a potential client or an urgent opportunity slipping away.
That's where we come in. At Upfirst, we believe every small businesses deserve access to professional call handling that won't break the bank. Whether you’re growing a startup in Manhattan or running a family business in Albany, Upfirst’s virtual receptionist becomes part of your team – handling calls exactly how you would, minus the expensive costs of hiring full-time staff.
Think of our platform as a phone team dedicated to your business, ready to answer calls 24/7. No more missed opportunities and less time spent sifting through voicemails and call backs. Just reliable, professional call handling that lets you focus on what matters: growing your business.
Whether you're in NYC or serving clients upstate, our virtual receptionist service ensures you never miss an important call.
New York City, Buffalo, Rochester, Syracuse, Albany, Yonkers, White Plains, Schenectady, Utica, Binghamton, Troy, New Rochelle, Mount Vernon, Ithaca, Poughkeepsie, Niagara Falls, Saratoga Springs, Kingston, Elmira, Hicksville, Watertown, Hempstead, Garden City, Newburgh, Middletown, Jamestown, Massapequa
Upfirst offers live answering services that work around-the-clock to keep your business responsive and your customers satisfied.
Our answering service handles calls 24/7. Day or night, every potential customer gets a professional response from your receptionist.
We collect detailed contact information, qualify leads based on your criteria, and ensure you have all the context need to follow up.
No need to listen to lengthy voicemails. We summarize your calls and send you an email summary with the most important details.
Serve your diverse community effectively. Our bilingual virtual receptionist can handle calls in multiple languages for no additional cost.
What is Upfirst?
It’s simple and quick to get started with our answering service.
Tell your virtual receptionist everything they need to know about your business and how you want calls to be answered.
Simply forward your business line to us - no new equipment or complex setup is required. We can handle your calls and keep you in the loop.
Our professional virtual receptionists take care of your calls 24/7, capturing leads, scheduling appointments, and more.
Join other New York business owners who trust Upfirst to reliably and professionally answer their calls.
Try for freeHave a question that isn't answered here? Get in touch with our team.
How quickly can I set up Upfirst’s answering service?
Most businesses are up and running in less than an hour. We'll help you configure your call handling preferences and get your lines connected quickly, so you can start capturing more opportunities right away.
What hours do you provide coverage?
We provide 24/7/365 coverage, including nights, weekends, and holidays. This is especially valuable in New York's round-the-clock business environment, where opportunities can come at any hour.
Can you handle high call volumes during peak times?
Yes! Whether it's peak season for your business or you're running a promotion, our service scales instantly to handle any call volume. This flexibility is particularly valuable for New York businesses dealing with seasonal fluctuations or rapid growth.
How much does your answering service cost?
New York is expensive. We wanted our answering service to be affordable, even for small businesses. That's why we offer 24/7 answering for as low as $24.95/mo for 30 calls.