Upfirst

Your Saudi Business, Always Answered—With AI Reception in Arabic or English

Take messages

We collect caller details, messages, and requests—then deliver them instantly to you by WhatsApp, SMS, or email. Stay connected, wherever you are.

Answer questions

Provide us with your FAQs and business info, and our AI answers customer questions 24/7. No lost sales or frustrated clients.

Illustration of an AI answering service in action, showing a smartphone screen with a caller and chat bubbles where the AI answers calls, books appointments, and collects caller information.

Book appointments

Let customers book appointments any time. We can send them your booking link or gather their preferred date and time—perfect for salons, clinics, and offices.

Transfer calls

Need to speak to VIP clients or urgent callers? We’ll transfer important calls straight to you or your team, so you never miss what matters.

See all features

Saudi virtual receptionist

How to set up your answering service in Saudi Arabia

Get a friendly, bilingual receptionist for your business in just a few simple steps—available 24/7 to answer every call.

1. Add your information

Tell us about your business. Share your company name, contact details, and any special instructions you’d like your receptionist to follow—like how to handle different types of calls or how to send you messages.

Upfirst AI receptionist setup screen showing how a real estate agent can add info about showing availability and buyer/seller services.

2. Set the rules

Choose your local Saudi number. Simply pick a number with your preferred area code, or if needed, our support team can guide you through the process. You may be asked to provide a copy of your ID and your business license to register your number.

Call transfer rule setup for a real estate agent, showing how to forward tour requests or property inquiries to a mobile number.

3. Forward your calls

Never worry about missing a call again. Your AI receptionist will answer every call in Arabic or English, send you detailed call summaries, and help you stay connected with your customers—day or night.

AI receptionist greeting an incoming call for Lemon Tree Real Estate, demonstrating 24/7 answering service for realtors.

4. Never miss a call again

Whether it’s a new buyer, seller, or tenant calling, your AI answering service answers 24/7. You’ll get a detailed call summary by text and email so you can follow up fast.

Call summary and transcript of a real estate lead asking about a 3-bedroom home, showing how Upfirst captures buyer inquiries for real estate agents.

Get a Saudi Arabian phone number

What information is needed to get a virtual number in Saudi Arabia?

Saudi Arabia has strict regulations to ensure phone numbers are issued to legitimate businesses with a local presence. Before we can activate your Saudi Arabian virtual number, you’ll need to provide: 1. **Passport ID copy** (for the individual signing up) 2. **Company registration document** (showing your business is registered in Saudi Arabia)3. **Letter of Intent (LOI)** outlining how you plan to use the number 4. **Proof of local presence** in Saudi ArabiaOnce you’ve submitted these documents, you can forward calls from your existing phone number to your new Saudi Arabian virtual number. Upfirst’s AI receptionist will answer your calls, helping you connect with customers in Saudi Arabia seamlessly.

key features

Get your Saudi number and elevate your business with an AI receptionist

Our smart answering service gives small businesses in Saudi Arabia access to advanced call handling—so you never miss a customer and always sound professional.

24/7 live call answering

Stay connected around the clock. Answer every call and capture leads automatically even when you're busy or out of office.

Bilingual receptionist

Speak with your callers in Arabic, Urdu, English, and over 90 other languages. Build trust and serve more customers in their preferred language.

Lead capture

Collect lead details the moment they call. Qualify leads and tell us the right questions to ask callers.

Appointment scheduling

Let your realtor virtual receptionist set up showings and appointments. Send calendar links live on the call to interested clients.

Customized scripting

Shape every conversation whether the caller is a seller, buyer, landlords, or even tenants. Customize call handling how you want.

Call forwarding

Forward calls fast to the right person. Set up call routing rules and transfer callers when it matches your criteria.

Emergency dispatching

Handle urgent tenant calls without delay. Dispatch them to the appropriate on-call maintenance worker.

Detailed call summaries

Receive detailed summary of each call, allowing you to follow up effectively. Upfirst also captures a recording and the full transcript, just in case.

Saudi Arabia Answering Service FAQs

Have a question that isn’t answered here? Our team is ready to help.

How does my business benefit from your answering service?

With Upfirst, your business never misses an important call – whether it’s after hours or when you’re busy with customers. Our professional receptionists answer in your company’s name, take messages, book appointments, and even provide multilingual support for your clients. This means better customer service, more leads captured, and more time for you to focus on running your business.

How long does it take to get set up with a local Saudi Arabia number?

For Saudi Arabia, getting a new local number takes approximately 10 business days due to local regulations. You’ll need to provide some documentation, including a copy of a passport ID, your company registration in Saudi Arabia, a letter of intent (LOI), and confirmation of a local presence. Our team will guide you through every step to make the process as smooth as possible.

Do you offer multilingual answering services in Saudi Arabia?

Yes! We know how important it is to serve clients in their preferred language. Our answering services can support Arabic, English, and other common languages to help you connect with a diverse customer base. Just let us know your requirements, and we’ll tailor our service to your needs.

Can your answering service integrate with my existing CRM or appointment system?

Absolutely. Upfirst is designed to work with the tools you already use. We can integrate with popular CRMs and calendar systems to automatically log calls, schedule appointments, or update customer details. This helps streamline your workflow and keeps your records up to date, all without any extra effort from your team.

Saudi Arabia virtual phone numbers with AI answering