Forwarding calls from your Spectrum phone number can be a lifesaver—whether you’re using a service like Upfirst to handle calls professionally, want to avoid missing important calls while on vacation, or simply need your calls to reach a new number. This guide will walk you through how to set up different types of call forwarding with Spectrum, so you can stay connected wherever you are.
How to forward all calls from Spectrum
If you want every call to your Spectrum number to automatically ring at another number—like your cell phone or an answering service—follow these steps:
- Pick up your Spectrum phone and listen for a dial tone.
- Dial *72 on your keypad.
- Enter the phone number you want your calls forwarded to, including the area code. (For example, *72 212-555-1234)
- Wait for the confirmation tone or message. You may hear a series of beeps or a recorded message confirming call forwarding is active.
- Hang up. All incoming calls will now ring at the number you entered.
Tip: To test, call your own Spectrum number from another phone and make sure it rings at the forwarding number.
How to forward only missed calls (conditional call forwarding) on Spectrum
Conditional call forwarding means your calls only get forwarded in certain situations, like when you don’t answer, your line is busy, or your phone is turned off. This is great if you want to try answering first, but don’t want callers sent to voicemail.
To set up conditional call forwarding on Spectrum:
- Pick up your Spectrum phone and listen for a dial tone.
- To forward calls when you don’t answer:
- Dial *92, then enter the forwarding number and press the call/send button. (e.g., *92 212-555-1234)
- To forward calls when your line is busy:
- Dial *90, then enter the forwarding number and press the call/send button. (e.g., *90 212-555-1234)
- Wait for the confirmation tone or message.
- Hang up.
Repeat these steps for each type of conditional forwarding you want to set up.
How to turn off call forwarding on Spectrum
To stop forwarding calls and have them ring on your Spectrum number again, just use the following steps:
- Pick up your Spectrum phone and listen for a dial tone.
- To turn off all call forwarding:
- Dial *73 and wait for the confirmation tone or announcement.
- To turn off conditional call forwarding for no answer:
- Dial *93 and wait for the confirmation.
- To turn off conditional call forwarding for busy line:
- Dial *91 and wait for confirmation.
- Hang up. Your calls should now ring directly to your Spectrum number as usual.
FAQs about call forwarding on Spectrum
Does Spectrum charge for call forwarding?
Spectrum does not charge extra for call forwarding features, but you may incur regular call charges if you forward calls to long-distance or mobile numbers. Double-check your plan or contact Spectrum support if you have questions about potential charges.
Can I forward calls internationally with Spectrum?
Generally, Spectrum only allows call forwarding to domestic numbers within the United States. Forwarding to international numbers may not be supported or could result in additional charges. Contact Spectrum customer service to check if your plan allows international call forwarding.
Will my phone still ring when call forwarding is enabled?
No, when you enable call forwarding (immediate), your Spectrum phone will not ring—all calls will go directly to the forwarded number. With conditional forwarding, your phone only rings if the conditions (like busy or no answer) are not met.
Can I forward text messages too?
No, Spectrum’s call forwarding feature only works for voice calls. Text messages will still be delivered to your original number and are not forwarded.
How is immediate forwarding different from conditional forwarding?
Immediate call forwarding (*72) sends every incoming call to the new number right away. Conditional call forwarding (*90 for busy, *92 for no answer) only sends the call to another number if you don’t pick up or if your line is busy.
Can I use call forwarding with my mobile phone on Spectrum Mobile?
Yes, Spectrum Mobile users can set up call forwarding, but the process may differ slightly. Usually, you’ll use your phone’s settings or dial codes similar to those above. If you need help, check Spectrum Mobile support or your phone’s user guide.
Ready to never miss another call? Forward your Spectrum number to Upfirst—an AI answering service that gives you a virtual receptionist 24/7. Upfirst answers calls, collects information, and instantly sends you a summary by email and SMS. Try Upfirst risk-free with a 14-day free trial and make sure every call gets answered, even when you’re away.
