Top 6 OpenPhone alternatives for 2025 (now Quo)

OpenPhone has made a name for itself as a simple and affordable business phone solution, especially for small teams who want an easy way to call and text customers from one platform. It’s easy to set up and use, making it a popular choice for startups and small businesses.

Still, as your business grows or your needs change, you might find that OpenPhone (now called Quo) is missing a few must-have features, like round-the-clock call coverage, advanced call routing service, or deeper integrations with your favorite tools.

If you’re searching for OpenPhone alternatives in 2025, whether you need more flexibility, better support, or a smarter way to handle calls, this list is for you.

1. Upfirst – Best for 24/7 AI call answering and affordability

If you’re tired of missing calls or paying for expensive answering services, Upfirst is the top alternative to OpenPhone to consider. Upfirst uses AI to answer every call, collect important details, and send customers exactly where they need to go—no human staff required.

With Upfirst, you get:

• Calls answered 24/7 by a friendly, natural-sounding AI.
• Customizable call routing rules to forward callers to a live person or department.
• Customize intake for lead capture and info collection.
• Send text messages while on the phone with your callers, which can contain booking links or other information.
• Call summaries sent straight to your text or email, so you're always in the loop.
• Automatic spam and robocall filtering.
• Easy integration with Google Calendar, Zapier, CRMs, and popular booking tools.

Plus, Upfirst supports English, Spanish, and 90+ other languages, making it easier to serve even more customers.

Pricing: Plans start at $24.95/month for 30 calls, and you can scale up as your business grows.

Why it’s a great OpenPhone alternative:
While OpenPhone still relies on you or your team to answer calls, Upfirst automates the entire process, making sure that your business can answer every call at any time of the day.

Why Upfirst might not make sense for you:
At this point in time, Upfirst is an AI inbound answering service only. It can handle appointment scheduling and other phone support, but you can't hold text conversations with customers.

So, if you'd like to have an all-in-one platform that also can handle back-and-forth SMS chatting like you can with Quo, then maybe Upfirst isn't what you're looking for. (Check back in the future for this feature).

2. Dialpad – Best for AI-powered team communication

Dialpad is a modern VoIP platform and has more advanced features compared to Quo (aka OpenPhone). It brings together calling, video meetings, chat, and AI-powered transcriptions all in one place. It’s ideal if your team needs a more advanced communication platform and to get more detailed insights from every conversation.

Key features:

• Real-time AI call summaries and transcriptions.
• Inbound and outbound calling, integrations, messaging, video meetings, and AI-powered analytics
• Integrations with HubSpot, Google Workspace, Salesforce, and more.
• Consistently clear call quality on any device.

Pricing: Starts at $27 per user, per month for the standard plan.

Best for: Big teams looking for an advanced all-in-one communication hub with built-in AI tools and analytics.

Why it might not make sense for you: Not looking to have something with more advanced features and still need something a little more simple like OpenPhone? Then you don't need to go all out with Dialpad. The next item on the list might be more of what you need.

3. Grasshopper – Best for simple call forwarding and shared numbers

Grasshopper is built for freelancers, solopreneurs, and small business owners who just want a professional business number with straightforward calling features. It doesn’t overwhelm you with extras, which makes it similar to OpenPhone. I mean Quo.

Key features:

• Easy call forwarding service and voicemail transcription.
• Multiple extensions under a single business number.
• Business texting from your phone or computer.
• Quick, hassle-free setup.

Pricing:

• Solo: $15/month (1 user, 1 phone number, 1 extension)
• Solo Plus: $25/month (unlimited users, 1 phone number, 3 extensions)
• Small Business: $55/month (unlimited users, 4 phone numbers, unlimited extensions)

Best for: Freelancers or small business owners who want a basic, reliable business phone system and are always on the go.

Why it’s a good alternative to OpenPhone:
Grasshopper offers predictable, flat-rate monthly plans (not per-user pricing), making it simple to budget and manage.

Why it might not make sense for you: For businesses that need a more advanced platform and are looking for analytics for their communications.

4. Aircall – Best for sales and support teams

If your business has a team answering calls across departments, Aircall could be the OpenPhone alternative for you. It’s built for collaboration and gives everyone visibility into customer conversations.

Key features:

• Cloud-based call center software for both desktop and mobile.
• Integrations with HubSpot, Salesforce, Zendesk, and more.
• Shared inbox and call tagging for team coordination.
• Analytics dashboard to track performance and trends.

Pricing: Starts at $40 per user, per month. (But they have a minimum of 3 users, so you'll be paying $120 per month).

Best for: Sales and support teams that want call transparency and real-time data.

Why it might not make sense for you: Similarly to Dialpad, this option won't make sense for you if you don't need anything that's complex or has advanced features.

5. RingCentral – Best for enterprise-grade features

RingCentral is a long-time leader in business VoIP with solutions and pricing plans that are suitable for both enterprise-level companies and small businesses.

Key features (there are many, but we'll stick to business phone systems):

• Advanced call queues, IVR menus, analytics, and call recording.
• Unlimited domestic calling
• Business SMS/MMS
• Integrates with Salesforce, Slack, Microsoft Teams, and more.
• Secure video meetings and messaging all in one app.
• 24/7 customer support and high reliability.

Pricing: Starts at $30 per user, per month.

Best for: Teams that want flexible pricing for exactly what they need, with add-ons for other features available at any time.

Why it might not make sense for you: RingCentral's plans have many add-ons, so pricing can quickly get expensive. If you're on a tight budget, you might want to look elsewhere.

6. Google Voice – Best for solo users and freelancers

Not looking for complex phone systems whatsoever? Well, if you’re a solo entrepreneur or just starting your business, Google Voice is a simple and affordable way to get a business phone number. It syncs with your Google account and is up and running in no time.

Key features:

• Free for personal use or low-cost plans for businesses.
• Call forwarding, voicemail, and basic texting.
• Google Calendar integration
• Works on your computer and mobile devices.
• Upgraded tiers include auto-attendants and advanced reporting

Pricing:

• Free for personal use
• $10 per user, per month (Business Starter plan)

Best for: Freelancers or side hustlers who want a no-fuss, low-maintenance phone solution.

Why it might not make sense for you: It's too simple of a phone system for larger teams who rely heavily on constant communications day-to-day.

Quick comparison of OpenPhone alternatives

How to choose the right OpenPhone alternative

The best OpenPhone alternative for your business depends on your needs:

• Need 24/7 call answering and never want to miss a lead? Try Upfirst.
• Need a more advanced communications platform? Dialpad is a great pick.
• Looking for a basic shared number for your team? Grasshopper fits the bill.
• Manage a sales or support team? Aircall is built for you.
• Need advanced integrations and enterprise features? RingCentral has you covered.
• Solo freelancer? Google Voice is quick and budget-friendly.

Why some businesses are looking for alternatives to OpenPhone (Quo)

OpenPhone (now Quo) is still a favorite for many small businesses because of its clean design and simplicity. However, recent feedback from users on sites like G2 and Capterra highlight some reasons why people look for OpenPhone alternatives:

• Text messages may not always send or deliver, especially during busy times.
• Call quality can dip if your internet connection isn’t strong.
• Customer support isn’t always easy to reach when you need help fast.
• There are fewer advanced call-routing or automation features.
• No built-in 24/7 call coverage, so missed calls can happen after hours.

These issues aren’t deal-breakers for everyone, but if your business relies on dependable communication, it’s worth exploring other options.

Migration tips for switching from OpenPhone

Making the move to a new phone service is easier than you might think. Here are a few steps to make the switch smooth:

1. Port your current number—most providers (including Upfirst and Grasshopper) will help you do this for free.
2. Set up your new call routing and voicemail before you cancel your OpenPhone account.
3. Make sure to re-register your business texting for compliance if needed.
4. Test your new setup—check call flows, routing, and notifications to make sure everything works perfectly.

Final thoughts

Quo continues to be a strong option for small teams who want something easy and affordable. But as your business grows or your needs change, don’t be afraid to look at other OpenPhone alternatives in 2025 that offer more features, better support, or smarter automation.

Whether you want an AI call handling service from Upfirst, collaboration tools from Dialpad, or the classic simplicity of Grasshopper, there’s a solution that will help your business stay connected and responsive.

Tired of missing calls or paying too much? Try Upfirst for free today and never let another customer call go unanswered.

Frequently asked questions

Is OpenPhone now called Quo?
Yes, OpenPhone rebranded to Quo in 2025 with a new look, more AI features, and updated pricing.

What are some alternatives to OpenPhone?
Some of the best alternatives to OpenPhone include Upfirst, Dialpad, Grasshopper, Aircall, RingCentral, and Google Voice. Each one fits a different type of business from AI call handling to simple forwarding and team communication.

What’s the best AI-powered alternative to OpenPhone?
If you want calls answered automatically, Upfirst is a top choice. For AI-powered insights and call summaries, Dialpad is a great alternative.

What’s the most affordable OpenPhone alternative?
Upfirst ($24.95/month) and Google Voice ($10/month) are two of the most budget-friendly options for small businesses.

Can I keep my business number when switching?
Yes, all the OpenPhone alternatives listed here can help with number porting.