A traditional business voicemail service acts like a cloud inbox for your phone messages. It stores them as MP3 files, transcribes them, and lets you access them via an app or your computer.
The issue with most business voicemail services, however, is that they often provide a frustrating experience for customers and leave you sifting through messages without the information you need to follow up effectively. While most services let you set a custom greeting, they do little else beyond asking callers to leave a message.
That’s why we created Upfirst—a business voicemail service that goes beyond just recording messages. Upfirst takes more detailed messages , summarizes key details, answers questions, schedules appointments, forwards calls, and more.