If you've been using Google Voice, you already know what makes it great. It's free, gives you a second number, and lets you make unlimited calls and texts. For a lot of small business owners, that's enough.
And honestly? If all you need is a free second number with basic calling and texting, Google Voice is hard to beat. There's not much reason to switch.
But as your business grows, you'll start bumping into its limits. Maybe you need better call routing, shared numbers for your team, CRM integrations, or a way to handle calls when you're too busy to pick up. Google Voice wasn't built for any of that.
We tested nine Google Voice alternatives, signed up, used the features, and compared them side by side. Below is what we found, along with a few other options worth considering.
Quick look: Google Voice alternatives compared
| Platform | Best for | Starting price |
|---|---|---|
| TextNow | Free second number with ads | Free |
| NumberBarn | Affordable number parking or forwarding | $2.99/mo |
| Grasshopper | Solo entrepreneurs who want a professional line | $18/mo |
| eVoice | Virtual phone system with extensions | $14/mo |
| Phone.com | Small businesses that need a real phone system | $18/user/mo |
| Quo (formerly OpenPhone) | Teams that need shared numbers and messaging | $19/user/mo |
| JustCall | Sales teams and call centers | $39/user/mo |
| Zoom Phone | Teams already using Zoom | $18/user/mo |
| RingCentral | Larger teams that need full business comms | $30/mo |
| Ooma Office | Cost-conscious businesses wanting VoIP | $19.95/user/mo |
| Nextiva | Remote teams with CRM needs | $23/user/mo |
| Dialpad | Businesses wanting built-in AI features | $27/user/mo |
Why business owners look for Google Voice alternatives
Google Voice is simple and convenient, but it wasn't built to be a full business phone system. As your business and team grow, you might run into some of these limits:
- Only available in the U.S. Google Voice still isn't offered worldwide.
- Limited team features. Sharing numbers or setting up extensions isn't easy.
- Basic texting. Sending high volumes of texts or integrating with other tools can be tough. Carrier spam filters also flag Google Voice texts more often now.
- No advanced call routing. You can't direct calls by department, time of day, or location.
- Few integrations. It doesn't sync with popular CRMs or business platforms.
- No one answers when you're busy. If you miss the call, it goes to voicemail. There's no receptionist, no auto-attendant routing, and no live fallback.
If you've missed important calls, struggled to forward messages, or lost leads to voicemail, it might be time to look at other options.
What to look for in a replacement
Before choosing a Google Voice alternative, think about what your business actually needs. Here's a checklist:
- Call quality and reliability. Clear calls with no dropped connections.
- Text messaging support. Easy business texting (SMS/MMS) that doesn't get flagged as spam.
- Call routing or auto-attendant. Send callers to the right person or department automatically.
- Integrations. Works with tools you already use, like Google Workspace, HubSpot, or Slack.
- Multi-user support. Shared numbers, extensions, or team inboxes.
- Pricing. Grows with your business without a huge jump from Google Voice's free plan.
- Number porting. Lets you keep your current business number.
Once you know what matters most, you'll have a much easier time finding the right fit.
Best alternatives to Google Voice (tested and reviewed)
We signed up for each of these platforms, tested the features, and compared them to what Google Voice offers. Here's what we found.
1. TextNow: Free calling and texting with ads
What it is: TextNow gives you a free phone number with unlimited calling and texting in the U.S. and Canada. The catch is that it's ad-supported, so you'll see ads throughout the app.
Why consider it: If you're starting a side business and just need a second number for calls and texts without paying anything, TextNow works. It's the closest thing to Google Voice in terms of price (free) and simplicity.
Where it falls short: There are no integrations, no call routing, no voicemail transcription, and no business features. The app can feel clunky, and call quality depends on your WiFi connection. You'll outgrow this quickly if your business takes off.
Pricing: Free for unlimited talk and text. SIM card data plans available ($2.99/day, $8.99/week, or $35.99/mo).
Best for: People who strictly need a free second line for calling and texting and nothing else.
2. NumberBarn: Affordable number parking and forwarding
What it is: NumberBarn lets you park a phone number for as little as $2.99/mo or forward calls for $6.99/mo. It's designed for people who want to hold onto a number without paying for a full phone system.
Why consider it: If you want to keep a business number active without committing to an expensive plan, NumberBarn is one of the most affordable options available. The Forward plan includes 600 minutes of call forwarding, voicemail with transcription, a basic auto-attendant, and caller ID. You can add texting for $1/mo.
Where it falls short: The Park plan doesn't include any calling features, just a 30-second outgoing message for anyone who dials your number. The Forward plan caps at 600 minutes (extra minutes cost $0.03 each). It's not built for heavy daily use.
Pricing:
- Park: $2.99/mo (hold your number, no calls)
- Forward: $6.99/mo (600 min, voicemail, auto-attendant)
- Unlimited: $19.99/mo (unlimited minutes)
- Business Line: $9.99/mo (unlimited minutes, schedules, advanced auto-attendant)
Best for: People who need to park a number cheaply or want basic call forwarding without a full VoIP system.
3. Grasshopper: Professional second line for solopreneurs
What it is: Grasshopper gives you a professional business number that works on your cell phone. You get call forwarding, voicemail, and business texting without carrying a second device.
Why consider it: Grasshopper is a straightforward upgrade from Google Voice if you want your business to sound more professional. You get custom greetings, multiple extensions, and incoming call control. It's simple to set up and doesn't require any hardware.
Where it falls short: The True Solo plan ($18/mo) doesn't include call recording, IVR menus, or simultaneous call handling. You'll need to upgrade to Solo Plus ($32/mo) for those. Texting requires a separate registration and a $19.50 fee plus $1.50/mo. If you have a growing team or need analytics, Grasshopper won't scale well.
Pricing: True Solo starts at $18/mo for 1 user, 1 number, 1 extension with unlimited calling.
Best for: Freelancers and solo business owners who want a professional number without the complexity of a full phone system.
4. eVoice: Virtual phone system with extensions
What it is: eVoice is a virtual phone system that gives you toll-free or local numbers, multiple extensions, call routing, voicemail, and an auto-attendant.
Why consider it: If you need a step up from Google Voice with features like extensions, call routing, and hold music, eVoice delivers at a reasonable price. It includes unlimited calling, screening, blocking, and a mobile app.
Where it falls short: Text messaging is only available on the Elite Plus plan ($21/mo). If your business relies on SMS, skip the base plan. Call recording, voicemail transcription, and a live receptionist are all add-ons, not included.
Pricing: Elite at $14/mo. Elite Plus at $21/mo (adds unlimited messaging).
Best for: Small businesses that need a virtual phone system with extensions but don't rely heavily on texting.
Before we continue: a different approach to handling business calls
Every platform on this list gives you a way to make and receive calls. But they all have something in common: someone still has to pick up the phone. If you're on a job site, in a meeting, or closed for the day, the caller gets voicemail.
Upfirst takes a different approach. It's not a Google Voice replacement. It's an AI answering service that works on top of Google Voice or any of the alternatives on this list. You forward your calls to Upfirst, and it picks up 24/7. It takes messages, answers FAQs, qualifies leads, routes calls, and books appointments.
You choose when it kicks in. Forward calls when you don't answer, during certain hours, or all the time. You keep your number and your phone system. Upfirst just handles the calls you can't get to. Setup takes a few minutes. Here's how to set up call forwarding from Google Voice.
Pricing starts at $24.95/mo for 30 calls. Try it free.
5. Phone.com: Small business phone system with solid basics
What it is: Phone.com is a VoIP phone system built for small businesses. It includes HD voice, call forwarding, call handling rules, voicemail transcription, video meetings, and an auto-attendant.
Why consider it: Phone.com covers the basics well. You get call forwarding that routes to your home, office, or mobile. The auto-attendant lets you set up "press 1 for sales" menus. Text-to-greeting gives you 40+ AI voices for free. It's HIPAA-compliant for voice on all plans, which matters if you're in healthcare.
Where it falls short: SMS is not available on the Basic plan. You'll need Plus ($27/mo) or higher for text messaging. Also, cancellation requires calling or emailing support, which is a hassle.
Pricing: Basic at $18/user/mo. Plus at $27/user/mo (adds SMS, video, call recording). Pro at $40/user/mo.
Best for: Small businesses that need a proper phone system with call handling rules and an auto-attendant. Set up call forwarding from Phone.com.
6. Quo (formerly OpenPhone): Best for teams that communicate heavily by phone
What it is: Quo (rebranded from OpenPhone) is a modern business phone platform with shared numbers, call summaries, messaging, and an AI receptionist built into the Starter plan.
Why consider it: Quo feels like Google Voice but with the features you wish Google Voice had. The call log lets you mark calls as done or unread, making it easy to track who needs a callback. Shared numbers let your whole team see and respond to conversations. The AI receptionist (Sona) is included at no extra cost. If your business leans heavily on client communication by phone, Quo keeps everything organized.
Where it falls short: The Starter plan caps at 1,000 automation credits and only includes email support. HubSpot and Salesforce integrations require the Business plan ($33/mo). If you need advanced analytics or call tags, that's the Scale plan at $47/mo.
Pricing: Starter at $19/user/mo. Business at $33/user/mo. Scale at $47/user/mo.
Best for: Small teams and support-heavy businesses that need shared numbers, call summaries, and easy filtering. Set up call forwarding from OpenPhone.
7. JustCall: Built for sales teams and call centers
What it is: JustCall is a call center platform with unlimited calling, AI transcription, 100+ CRM integrations, IVR menus, and team analytics.
Why consider it: If you run a sales team or handle high call volumes, JustCall gives you tools like team performance analytics, average answer time tracking, and the ability to ask AI questions about call transcripts. It integrates with over 100 CRMs and business tools.
Where it falls short: At $39/user/mo for the base plan, it's a tough sell for anyone coming from Google Voice's free tier. The platform has powerful features, but most of them are overkill for a solo operator or small team. Pro ($69/mo) and Pro Plus ($109/mo) push the price even higher.
Pricing: Team at $39/user/mo. Pro at $69/user/mo. Pro Plus at $109/user/mo.
Best for: Sales teams, support teams, and businesses that need call center analytics and CRM integrations. Not a practical Google Voice replacement for most small businesses.
8. Zoom Phone: Makes sense if you already use Zoom
What it is: Zoom Phone adds business calling, SMS, and fax to the Zoom platform. You can make and receive calls from multiple devices using the same app you already use for meetings.
Why consider it: If your team already lives in Zoom for video meetings, adding phone calls to the same platform simplifies everything. Call recording is included in the base plan, and it integrates with Salesforce, Slack, Microsoft, and Google.
Where it falls short: If your team doesn't already use Zoom, adding it just for phone calls feels unnecessary. It shines when paired with Zoom Meetings but is less compelling as a standalone phone system. At $18/user/mo, it's a significant jump from free.
Pricing: US & Canada Unlimited at $18/user/mo. Pro Plus at $20.40/user/mo. Business Plus at $24.65/user/mo.
Best for: Teams that already rely on Zoom for video meetings and want phone calls in the same app.
9. RingCentral: Full business communications for teams
What it is: RingCentral gives you a complete business phone system with unlimited calling, HD voice, auto-attendant, call recording, SMS, team messaging, and video meetings.
Why consider it: RingCentral is one of the most established VoIP platforms. It covers everything: multi-level auto-attendant, custom call routing, voicemail transcription, and 93+ integrations. If you're building a team and need a phone system that can grow with you, RingCentral handles it.
Where it falls short: At $30/mo for the base plan with only 25 SMS per user and 100 toll-free minutes, it's hard to justify coming from Google Voice's free unlimited calling and texting. The platform can also feel heavy for solo operators who just want a simple second number. CRM integrations require the Advanced plan ($35/mo).
Pricing: Core at $30/mo. Advanced at $35/mo. Ultra at $45/mo. Annual billing saves 33%.
Best for: Growing teams that need a full business communications platform with video, messaging, and extensive integrations. Set up call forwarding from RingCentral.
Other alternatives worth considering
These platforms weren't in our video review, but they're solid options depending on your needs.
Ooma Office: No-contract VoIP
Ooma Office gives you reliable VoIP calling with 100+ standard features, unlimited calling in the U.S., Canada, Mexico, and Puerto Rico, plus a free toll-free number. No contracts required. The base plan ($19.95/user/mo) covers the essentials. Pro ($24.95/mo) adds text messaging, video conferencing, and call recording. Pro Plus ($29.95/mo) includes AI transcription and CRM integration.
Best for: Cost-conscious businesses that want traditional VoIP without a long-term commitment.
Nextiva: For remote teams with CRM needs
Nextiva brings calling, texting, and CRM tools together. It's feature-packed, with an auto-attendant, call routing, team chat, and a mobile app starting at $23/user/mo. The AI receptionist (XBert) is an add-on at $99/mo, not included in the base plan. The platform can take extra time to configure and train your team on.
Best for: Remote teams that need to collaborate across locations with built-in CRM features. Set up call forwarding from Nextiva.
Dialpad: AI-enhanced communications
Dialpad uses AI to transcribe calls, summarize conversations, and highlight action items. It starts at $27/user/mo with unlimited calling, HD voice, multi-level auto-attendant, and visual voicemail. Every plan includes full messaging features. If you want built-in call intelligence without adding third-party tools, Dialpad delivers. But the price may be more than you need if you just want basic calling and texting.
Best for: Businesses that want AI-powered call transcription and analytics built into their phone system. Set up call forwarding from Dialpad.
Add an AI answering layer on top of your phone system
We mentioned Upfirst earlier in this list. If your main concern is making sure calls get answered without switching platforms, check it out. It works on top of any phone system listed here and answers calls you can't get to.
Free Google Voice alternatives
Not ready to pay for a full phone system? Here are some free options:
- TextNow (listed above) gives you free unlimited calling and texting with ads.
- WhatsApp for Business is great for messaging and calling customers who already use WhatsApp. Free, but it only works app-to-app.
- Facebook Messenger offers free chat and voice/video calls with your social followers. No real phone number.
- Skype provides free calls between Skype accounts.
- Linphone is an open-source app for free VoIP calling.
- Jami is a peer-to-peer calling and messaging platform.
Keep in mind: these free options won't let you port your number or take calls from landlines. They work best as supplements, not replacements, for a business phone line.
How to switch from Google Voice
Switching is straightforward. Here's how:
- Release your Google Voice number. Go to your Google Voice settings and pay the small transfer fee to make your number portable.
- Pick your new provider. Choose from the options above based on your needs.
- Start the porting process. Share your number and account details with your new provider. Most platforms handle this for you.
- Forward calls during the transition. Keep both systems active for a few days so you don't miss anything.
- Test everything. Make sure calls, texts, and voicemails work before turning off Google Voice.
You don't have to port your number
You can keep Google Voice for messaging and outbound calls while forwarding inbound calls to another service. For example, if you add Upfirst's AI answering service, you can set up call forwarding from Google Voice so calls are answered when you're busy, after hours, or all the time. You keep everything you like about Google Voice and add a safety net for the calls you miss.
FAQs
Can I keep my Google Voice number?
Yes. Most providers let you port your Google Voice number once you've released it for transfer in your settings. You can also keep your Google Voice number and simply forward calls to a new service.
Are any of these alternatives completely free?
TextNow offers free unlimited calling and texting (ad-supported). WhatsApp, Facebook Messenger, and Skype are free for app-to-app communication. None of the free options offer full business phone features like call routing or CRM integrations.
Which alternatives support SMS/MMS?
Most paid options support business texting, but check the plan details. Grasshopper, Phone.com (Plus and above), and eVoice (Elite Plus only) have texting restrictions on their base plans. Quo includes messaging on all plans.
Which options work outside the U.S.?
RingCentral, Dialpad, Zoom Phone, and Quo can be used internationally. Google Voice is U.S.-only for personal accounts.
Is Google Voice good enough for my business?
If you just need a free second number to make calls and send texts, Google Voice is hard to beat. You'll want to look at alternatives when you need call routing, shared team numbers, CRM integrations, or a way to make sure every call gets answered even when you're busy.
How do I handle emergency calling?
Some VoIP services offer E911 coverage. Free apps usually don't. Check your provider's documentation before relying on any VoIP service for emergency calls.
Conclusion
Google Voice is a solid starting point, and for some businesses, it's all you'll ever need. If you value a free second number with unlimited calling and texting, you'd be hard-pressed to find something better at that price.
But when you start missing calls, needing team features, or wanting integrations with your other tools, these alternatives give you room to grow. We tested each one and found that the right choice depends entirely on your situation: solo or team, simple or complex, budget or full-featured.
And if your main concern is just making sure every call gets answered, you don't need to switch platforms at all. A service like Upfirst works on top of Google Voice or any phone system to handle the calls you can't get to.
Try Upfirst free and see what it sounds like when every call gets answered.