There are many reasons you might want to forward calls from your Samsung phone—maybe you’re using Upfirst’s answering service, heading out of town, or just don’t want to miss any important calls. This page will walk you through how to set up different types of call forwarding on your Samsung device, including forwarding all calls, forwarding only missed calls, and turning off call forwarding.
How to forward all calls from Samsung
If you want every incoming call to your Samsung phone number to go straight to another number (like your office, home, or an answering service), follow these steps:
- Open the Phone app on your Samsung device.
- Tap the three-dot menu (usually at the top right).
- Select Settings or Call settings.
- Tap Supplementary services or More settings (the name may vary by model).
- Choose Call forwarding.
- Select Voice call.
- Tap Always forward.
- Enter the phone number you want your calls forwarded to (for example, your Upfirst number).
- Tap Turn on or Enable.
Your Samsung will now forward all incoming calls to the new number you entered.
How to forward only missed calls (conditional call forwarding) on Samsung
Conditional call forwarding means your Samsung phone will only forward calls that you don’t answer, are busy, or when your device is unreachable. This is useful if you want to pick up calls when you can, but send missed calls to a backup number or service.
To set up conditional call forwarding:
- Open the Phone app on your Samsung device.
- Tap the three-dot menu and choose Settings or Call settings.
- Go to Supplementary services or More settings.
- Choose Call forwarding.
- Select Voice call.
- You’ll see several options:
- Forward when busy (forwards if you’re on another call)
- Forward when unanswered (forwards if you don’t pick up)
- Forward when unreachable (forwards if your phone is off or out of service)
- Tap the option you want to set up.
- Enter the phone number to forward calls to.
- Tap Turn on or Enable.
You can set up one or all of these options based on your needs.
How to turn off call forwarding on Samsung
If you want to stop forwarding calls from your Samsung phone, it’s easy to turn off all forwarding settings:
- Open the Phone app.
- Tap the three-dot menu, then select Settings or Call settings.
- Go to Supplementary services or More settings.
- Tap Call forwarding.
- Select Voice call.
- For each forwarding option (Always forward, Forward when busy, etc.), tap the option, then tap Turn off or Disable.
Repeat this for all forwarding options you have enabled.
FAQs about call forwarding on Samsung
Does Samsung charge for call forwarding?
Samsung itself doesn’t charge for call forwarding, but your mobile carrier might. Usually, forwarded calls are billed as outgoing calls to the number you forward to, so check with your carrier for details.
Can I forward calls internationally with Samsung?
Yes, you can forward calls to international numbers, but keep in mind this can result in high charges from your carrier. Always verify international call forwarding rates before setting this up.
Will my phone still ring when call forwarding is enabled?
If you use "Always forward," your Samsung phone will not ring at all—the call will go directly to the forwarding number. With conditional call forwarding, your phone will ring first, and only forward if you don’t answer, are busy, or unreachable.
Can I forward text messages too?
No, Samsung’s default call forwarding only works for voice calls. To forward text messages, you’ll need to use a third-party app or service.
How is immediate forwarding different from conditional forwarding?
Immediate (or “always”) forwarding sends every call to the new number with no rings on your Samsung device. Conditional forwarding only forwards calls in certain situations, like when you don’t answer or your phone is off.
Can I set up call forwarding from a Samsung phone if I don’t have my device with me?
Usually, you need access to your Samsung phone to change these settings. Some carriers allow you to manage call forwarding from their online portals or by calling customer support.
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