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Analytics

Get detailed call analytics

See how many calls you’re getting, why people are calling, and actions your AI receptionist takes—all in one simple view.

Try for free
Upfirst analytics dashboard showing number of answered calls, spam calls, and hang ups.
Know how busy you really are

Track call volume daily, weekly, or monthly to understand your demand.

See what happens on calls

Keep track of call duration, call transfers, and texts or bookings sent.

Learn why people call you

Group calls by reason to spot the most common questions or issues.

How it works

How to use Upfirst call analytics

Your call analytics dashboard updates automatically as calls come in.

1. Add custom tags

Create tags for different topics or categories to easily track what's important to you.

Upfirst AI receptionist setup screen showing how a real estate agent can add info about showing availability and buyer/seller services.
2. Pick a time range

View today, this week, this month, or any custom date range.

Call transfer rule setup for a real estate agent, showing how to forward tour requests or property inquiries to a mobile number.
3. Track actions taken

See what actions your receptionist took — like sending texts or transferring calls — and track other metrics like calls answered, average duration, and more.

AI receptionist greeting an incoming call for Lemon Tree Real Estate, demonstrating 24/7 answering service for realtors.

Preguntas frecuentes sobre los bufetes de abogados de servicios de respuesta

¿Tiene alguna pregunta que no está respondida aquí? Ponte en contacto con nuestro equipo.

Does analytics cost extra?

Open FAQ

Creemos que cada bufete de abogados merece un manejo profesional de las llamadas. Los planes comienzan en 24,95$ al mes para 30 llamadas, mucho menos que los servicios de contestador tradicionales. No hay compromisos a largo plazo: actualiza, reduce de categoría o cancela en cualquier momento.

Can analytics be customized?

Open FAQ

Yes, by adding custom tags you can track how often specific topics or types of calls come up.

In my analytics dashboard what counts as a "hang up" and what counts as "spam?"

Open FAQ

Hang ups are calls where the caller didn't say anything or ended the call in under 15 seconds. Spam calls are calls where our AI detected the content of the conversation to be spam. You aren't billed for either of these types of calls.

Get started for free

No se requiere tarjeta de crédito. Regístrese para obtener una prueba gratuita de nuestro servicio de contestador con inteligencia artificial para abogados.

Pruébalo gratis