How to forward calls from Ting Mobile

Need to make sure you don’t miss important calls while you’re away, using Upfirst’s answering service, or just want your calls sent to another number? Ting Mobile makes it easy to forward calls so you can stay connected wherever you are. This page will guide you step-by-step through forwarding all your calls, only missed calls, and how to turn off call forwarding on Ting Mobile.

How to forward all calls from Ting Mobile

If you want every call to your Ting Mobile number to ring somewhere else (like your new number or Upfirst’s AI receptionist), just follow these steps:

1. Open your phone’s dialer (where you make phone calls).
2. Enter the call forwarding code:
   - Dial **21* followed by the phone number you want to forward calls to, then #.
   - For example: **21*1234567890# (replace 1234567890 with your target number).
3. Press the call/send button.
4. Wait for confirmation:
   - You should hear a confirmation tone or see a message that call forwarding is enabled.
5. Test it:
   - Call your Ting Mobile number from another phone to make sure calls forward correctly.

Tip: If you use an iPhone or Android, you may also find a "Call Forwarding" setting in your Phone app’s settings (under "Calls" or "Additional Settings"). You can turn on call forwarding and enter the desired number there.

How to forward only missed calls (conditional call forwarding) on Ting Mobile

Conditional call forwarding means your calls only forward when you don’t answer, your phone is busy, or you’re out of service. This is handy if you want your phone to ring first, and only forward to another number (like Upfirst) if you can’t pick up.

Here’s how to set it up:

1. Open your phone’s dialer.
2. Choose the right code for the type of missed call:
   • When you don’t answer:
     Dial **61* + destination number + #
     (Example: **61*1234567890#)
   • When your phone is busy:
     Dial **67* + destination number + #
   • When you’re unreachable (phone off or no signal):
     Dial **62* + destination number + #
3. Press the call/send button.
4. Wait for confirmation.
5. Test your setup:
   - Try not answering, making your line busy, or turning off your phone to see if calls forward as expected.

How to turn off call forwarding on Ting Mobile

Ready to stop forwarding your calls? Here’s how to turn off all call forwarding settings on Ting Mobile:

1. Open your phone’s dialer.
2. Dial the code to cancel forwarding:
   • To turn off all call forwarding:
     Dial ##21# and press send.
   • To turn off specific types of conditional forwarding:
     
     • No answer: ##61#
     • Busy: ##67#
     • Unreachable: ##62#
3. Wait for confirmation.
4. Test by calling your number to make sure calls now ring through directly.

FAQs about call forwarding on Ting Mobile

Does Ting Mobile charge for call forwarding?
Ting Mobile does not charge extra for setting up call forwarding. However, forwarded calls use your Ting plan’s minutes, and if you forward to an international number, international rates may apply.

Can I forward calls internationally with Ting Mobile?
You can forward calls to international numbers, but keep in mind that international calling rates will apply for each forwarded call. Double-check rates and test forwarding if you plan to use this feature.

Will my phone still ring when call forwarding is enabled?
If you set up immediate (unconditional) call forwarding, your Ting Mobile phone will not ring; all calls go straight to the forwarded number. If you use conditional call forwarding, your phone rings first, and only forwards if you don’t answer, are busy, or unreachable.

Can I forward text messages too?
No, Ting Mobile only supports forwarding for calls, not SMS or text messages. You may be able to use third-party apps for text forwarding, but this isn’t a built-in Ting feature.

How is immediate forwarding different from conditional forwarding?
Immediate (unconditional) forwarding sends every call to the new number right away, so your phone doesn’t ring at all. Conditional forwarding only sends calls to the new number if you’re busy, don’t answer, or can’t be reached.

Can I set up call forwarding from my Ting Mobile account online?
At this time, Ting Mobile requires you to set up call forwarding directly from your phone using dial codes or your device’s call settings, not through the Ting web portal.

Ready to make sure your calls are always answered—even when you can’t pick up? Forward your Ting Mobile number to Upfirst! Upfirst’s AI answering service ensures you never miss another call. Our AI receptionist can answer questions, collect caller info, and send you a simple summary by email or SMS. Try Upfirst free for 14 days and see how easy it is to stay connected, no matter where you are.