How to forward calls from T-Mobile

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Need to make sure you never miss an important call? Whether you’re switching phones, going on vacation, or using a service like Upfirst’s AI answering service, forwarding calls from your T-Mobile number is a quick way to stay connected. This guide will walk you through how to set up different types of call forwarding with T-Mobile, including forwarding all calls, forwarding only missed calls, and turning call forwarding off.

How to forward all calls from T-Mobile

To forward all calls from your T-Mobile number to another phone number, just follow these simple steps:

  1. Open your phone’s dialer.
  2. Enter the call forwarding code: Dial **21* followed by the 10-digit phone number you want your calls forwarded to, then #. For example, to forward to 555-123-4567, dial **21*5551234567#.
  3. Press the call button to activate call forwarding.
  4. Wait for confirmation. You should hear a confirmation tone or see a message that call forwarding is enabled.

Tip: You can also set up call forwarding in your phone's settings under "Phone" > "Call Forwarding" (on iPhone) or "Calls" > "Call Forwarding" (on Android), but using the dial code works for all T-Mobile phones.

How to forward only missed calls (conditional call forwarding) on T-Mobile

Conditional call forwarding means your calls are only forwarded when you don’t answer, your phone is busy, or it’s unreachable. This is great if you want to make sure important calls get picked up when you can’t answer yourself.

To forward only missed calls on T-Mobile:

  1. Open your phone’s dialer.
  2. Choose the type of missed call you want to forward:
    • No answer: Dial **61* followed by the forwarding number, then #.
    • Busy: Dial **67* followed by the forwarding number, then #.
    • Unreachable: Dial **62* followed by the forwarding number, then #.
    • Example for no answer: **61*5551234567#
  3. Press the call button to activate the setting.
  4. Wait for confirmation that conditional call forwarding is active.

You can set different numbers for each type, or use the same number for all.

How to turn off call forwarding on T-Mobile

If you no longer want your calls forwarded, turning off call forwarding is just as easy:

  1. Open your phone’s dialer.
  2. Enter the code to turn off call forwarding:
    • Turn off all forwarding: Dial ##21# and press the call button.
    • Turn off no answer forwarding: Dial ##61# and press the call button.
    • Turn off busy forwarding: Dial ##67# and press the call button.
    • Turn off unreachable forwarding: Dial ##62# and press the call button.
  3. Wait for confirmation that call forwarding is disabled.

If you're using your phone’s settings menu, simply toggle call forwarding off for each option you’ve set up.

FAQs about call forwarding on T-Mobile

Does T-Mobile charge for call forwarding?
T-Mobile does not charge to activate or use call forwarding within the U.S., but if your forwarded calls go to a number outside the U.S., international charges may apply. Always check your plan or contact T-Mobile support to confirm.

Can I forward calls internationally with T-Mobile?
Yes, you can forward calls to international numbers, but international rates will apply for each forwarded call. Make sure you know T-Mobile's rates before setting up international call forwarding.

Will my phone still ring when call forwarding is enabled?
If you enable “forward all calls,” your phone will not ring—all calls go straight to the forwarding number. With conditional call forwarding, your phone will only ring if you’re available. If you don’t answer, are busy, or out of service, the call is then forwarded.

Can I forward text messages too?
No, T-Mobile does not support automatic text message forwarding. Call forwarding only works for voice calls. For texts, you may need to use a third-party app.

How is immediate forwarding different from conditional forwarding?
Immediate (unconditional) call forwarding sends all calls directly to another number, so your phone never rings. Conditional call forwarding only sends calls if you don’t answer, are busy, or unreachable—so you still have the chance to pick up first.

Can I set up call forwarding from my T-Mobile account online?
Currently, T-Mobile requires that call forwarding be set up from your phone using dial codes or phone settings. You can't set up or manage call forwarding from the T-Mobile website or app at this time.

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