How to forward calls from Rogers

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If you’re using Rogers and want to make sure you never miss important calls, whether you’re heading on vacation, using an answering service like Upfirst, or just need calls sent to a different number, then call forwarding is a handy solution. This guide will show you exactly how to set up and manage different types of call forwarding on your Rogers phone line.

How to forward all calls from Rogers

If you want every call to your Rogers number to ring somewhere else (like your second phone or an answering service), you can easily set this up using your phone’s dial pad.

Here’s how to forward all calls from Rogers:

  1. Pick up your phone and open the dial pad.
    (You can use your smartphone or a traditional landline connected to Rogers.)
  2. Dial *72 followed by the 10-digit phone number you want calls forwarded to.
    For example: *724161234567
  3. Press the call/send button.
    You should hear a confirmation tone or message.

How to forward only missed calls (conditional call forwarding) on Rogers

Conditional call forwarding means your calls are only sent elsewhere if you don’t answer, your line is busy, or your phone is unreachable (like when it’s off or has no signal). This way, you can try to answer first, but if you can’t, your calls go to the number you choose.

To set up conditional call forwarding on Rogers:

  1. Pick up your phone and open the dial pad.
  2. To forward calls when you don’t answer:
    Dial *92 + [forwarding number], then press call.
    Example: *924161234567
  3. Press the call/send button.
    You should hear a confirmation tone or message.

How to forward calls in your MyRogers account

  1. Login to your MyRogers account
  2. On the home page, choose the phone you'd like to manage
  3. Click on 'Configure your Current Feautres'
  4. Select the Forwarding tab
  5. Enter your Upfirst phone number
  6. Choose your desired options
  7. Click 'Save'

How to turn off call forwarding on Rogers

If you no longer want calls forwarded, you can easily turn off call forwarding through your phone’s dial pad.

To disable call forwarding:

  1. Pick up your phone and open the dial pad.
  2. To turn off all call forwarding:
    Dial *73 and press call.
  3. Press the call/send button.
    You should hear a confirmation tone or message.

FAQs about call forwarding on Rogers

Does Rogers charge for call forwarding?
Yes, Rogers may charge you for forwarded calls. Usually, you pay airtime for calls forwarded from your number, and if you’re forwarding to a long-distance or international number, additional charges may apply. It’s best to check your specific plan or contact Rogers customer service for details.

Can I forward calls internationally with Rogers?
You can forward calls to most international numbers, but international forwarding rates will apply, and these can be significantly higher than local call rates. Always double-check with Rogers before setting up international call forwarding to avoid unexpected fees.

Will my phone still ring when call forwarding is enabled?
If you’ve set up unconditional (all calls) forwarding, your phone will not ring—all calls go straight to the forwarded number. If you use conditional call forwarding, your phone will ring first, and if you don’t answer (or your line is busy or unreachable), the call will be forwarded.

Can I forward text messages too?
No, Rogers’ call forwarding only works for voice calls. Text message (SMS) forwarding is not supported through standard call forwarding features; you may need to look for third-party apps or solutions if you want to forward texts.

How is immediate forwarding different from conditional forwarding?
Immediate (unconditional) forwarding sends every call straight to your chosen number, so your phone won’t ring at all. Conditional forwarding only sends calls elsewhere if you don’t answer, your line is busy, or your phone can’t be reached.

Can I set up call forwarding from my Rogers account online?
Yes, you can set up call forwarding in your MyRogers account.

Never miss another call—try Upfirst!
If you want to make sure every call is answered professionally, forward your Rogers number to Upfirst.

Our AI answering service acts just like a real receptionist—answering questions, collecting caller information, and sending you a clear summary via email and SMS. Enjoy a 14-day free trial and see how easy it is to stay connected, even when you can’t pick up the phone. Forward your calls to Upfirst today!