How to forward calls from OpenPhone

If you’re using OpenPhone and want to make sure you never miss an important call—whether you’re on vacation, switching devices, or using a service like Upfirst’s AI answering—you can set up call forwarding in just a few steps. This guide explains how to forward all calls, set up conditional (missed call) forwarding, and turn it off, so you stay connected no matter what.

How to forward all calls from OpenPhone

Forwarding all calls from your OpenPhone number sends every incoming call to another phone number, such as your cell, office, or an answering service like Upfirst. Here’s how to enable it:

1. Open the OpenPhone app on your phone or log in to the OpenPhone web dashboard.
2. Select the phone number you want to forward calls from if you have more than one.
3. Go to "Settings" for that number. On mobile, you’ll find this by tapping the gear icon; on desktop, click on the number in the left panel and look for settings.
4. Scroll to the “Call Forwarding” section.
5. Enter the phone number you want calls to be forwarded to, including the area code. Double-check the number for accuracy.
6. Toggle the call forwarding switch ON or hit "Save" if prompted.
7. Test the forwarding by calling your OpenPhone number from another phone to make sure calls are routed correctly.

Note: If you’re forwarding to an international number, check the FAQs below for limitations and potential fees.

How to forward only missed calls (conditional call forwarding) on OpenPhone

Conditional call forwarding means your calls are only forwarded if you don’t answer, your line is busy, or you’re unreachable. This is handy if you want a backup, like Upfirst, to catch calls you can’t get to yourself.

To set up conditional call forwarding on OpenPhone:

1. Open the OpenPhone app or web dashboard.
2. Select the relevant phone number if you have more than one.
3. Go to "Settings" for that number.
4. Find the “Conditional Call Forwarding” or “Forward missed calls” section.
5. Enter the phone number where you’d like missed or unanswered calls to be sent.
6. Save your changes or toggle the setting ON.
7. Test by ignoring an incoming call to confirm it gets forwarded after a set number of rings.

If you don’t see the option for conditional forwarding, update your app or contact OpenPhone support for assistance.

How to turn off call forwarding on OpenPhone

When you’re ready to stop forwarding calls, you can easily disable the feature in your OpenPhone app or dashboard:

1. Open the OpenPhone app or the web dashboard.
2. Select your phone number.
3. Go to "Settings".
4. Scroll to the “Call Forwarding” and/or “Conditional Call Forwarding” sections.
5. Clear the forwarding number(s) and toggle the switch OFF or hit "Save".
6. Test by calling your OpenPhone number to make sure calls ring directly to your device again.

This turns off all types of call forwarding, so calls return to your normal setup.

FAQs about call forwarding on OpenPhone

Does OpenPhone charge for call forwarding?
OpenPhone does not charge an extra fee to enable call forwarding, but you may be billed for outbound minutes at your standard rate. If you forward calls to international numbers, additional charges may apply.

Can I forward calls internationally with OpenPhone?
You can forward calls to international numbers, but keep in mind that international forwarding may incur higher per-minute costs. Check OpenPhone’s latest pricing or contact their support team for specifics on your destination country.

Will my phone still ring when call forwarding is enabled?
If you set up full call forwarding, all calls go directly to the new number and your OpenPhone app won’t ring. With conditional forwarding, your phone rings first, and only missed calls are forwarded.

Can I forward text messages too?
OpenPhone currently supports call forwarding only. Text messages (SMS) are not forwarded to other numbers. You’ll need to check your OpenPhone app or dashboard for incoming texts.

How is immediate forwarding different from conditional forwarding?
Immediate (or full) forwarding sends all incoming calls straight to another number, bypassing your OpenPhone app. Conditional forwarding only passes on calls you miss, don’t answer, or when your line is busy.

Can I set up call forwarding from the desktop app or web dashboard?
Yes, you can manage call forwarding settings from both the OpenPhone mobile app and the web dashboard. The steps are nearly identical on both platforms.

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