How to forward calls from Google Fi

There are plenty of reasons you might want to forward calls from your Google Fi number—for example, if you’re using an AI answering service like Upfirst, you’re traveling, or you simply don’t want to miss important calls when you can’t answer your phone. This guide will walk you through the different ways to set up call forwarding on Google Fi, whether you want to forward all calls or only missed ones.

How to forward all calls from Google Fi

If you want every call to your Google Fi number to be sent to another phone (like your work number or an answering service), you can set up unconditional call forwarding. Here’s how to do it:

1. Open the Phone app on your device (using the device with your Google Fi SIM or eSIM).
2. Dial *21* followed by the 10-digit phone number you want your calls forwarded to, then press #. For example, to forward calls to 555-123-4567, dial *21*5551234567#.
3. Press the call button to send the code.
4. Wait for confirmation—you should hear a message or see a notification indicating that call forwarding is now enabled.

All incoming calls to your Google Fi number will now be forwarded to the number you entered.

How to forward only missed calls (conditional call forwarding) on Google Fi

Conditional call forwarding means your calls will only be forwarded if you don’t answer, your phone is busy, or your device is unreachable (like when it’s off or out of service). This is useful if you want to try answering your calls first, but still have a backup (like an AI receptionist).

To set up conditional call forwarding on Google Fi:

1. Open the Phone app on your Google Fi device.
2. Choose the type of conditional forwarding you want:
   • For calls you don’t answer: Dial *61* followed by the forwarding number, then # (e.g., *61*5551234567#).
   • For calls when your line is busy: Dial *67* followed by the forwarding number, then #.
   • For calls when your phone is unreachable: Dial *62* followed by the forwarding number, then #.
3. Press the call button after entering the code.
4. Wait for confirmation that the setting is active.

You can set up one, two, or all three types of conditional forwarding as needed.

How to turn off call forwarding on Google Fi

If you no longer want your calls to be forwarded, it’s easy to turn off call forwarding on your Google Fi number.

1. To turn off all call forwarding (including all types of conditional and unconditional forwarding), open the Phone app and dial ##21# then press the call button.
2. To turn off specific conditional forwarding:
   • For no-answer: Dial ##61# and press call.
   • For busy: Dial ##67# and press call.
   • For unreachable: Dial ##62# and press call.
3. Wait for confirmation that call forwarding has been disabled.

Your Google Fi number will now receive calls as usual, without forwarding them.

FAQs about call forwarding on Google Fi

Does Google Fi charge for call forwarding?
Google Fi does not charge extra for forwarding calls to U.S. numbers. However, if you forward calls to an international number, standard international rates may apply.

Can I forward calls internationally with Google Fi?
You can forward calls to international numbers, but be aware that international call forwarding may result in additional charges according to Google Fi’s international rates.

Will my phone still ring when call forwarding is enabled?
If you set up unconditional call forwarding, your phone will not ring—calls go directly to the forwarded number. With conditional forwarding, your phone will ring first, and only forward if you don’t answer, are busy, or unreachable.

Can I forward text messages too?
Google Fi does not support SMS (text message) forwarding. Only voice calls can be forwarded using the methods described above.

How is immediate forwarding different from conditional forwarding?
Immediate (unconditional) forwarding sends every call directly to another number without ringing your phone. Conditional forwarding only sends calls elsewhere if you can’t answer, are already on the phone, or your phone is off or out of service.

Do I need to keep my phone on for call forwarding to work?
For unconditional forwarding, your phone does not need to be on or connected. For conditional forwarding, the type of forwarding depends on your phone’s status (e.g., if it’s unreachable, the call forwards automatically).

Never miss another important call—forward your Google Fi number to Upfirst! Upfirst is an AI answering service that acts like a smart, always-available receptionist. It can answer questions from your callers, collect information, and send you a quick summary by email or SMS. Try Upfirst with a 14-day free trial and see how easy it is to stay on top of your calls, even when you can’t answer.