How to forward calls from FreedomPop

Need to forward calls from your FreedomPop number? Whether you’re trying out Upfirst’s AI answering service, making sure you never miss an important call, or heading out on vacation, call forwarding ensures your calls always reach you (or your assistant). This easy guide will show you how to set up different types of call forwarding with FreedomPop.

How to forward all calls from FreedomPop

If you want all incoming calls to your FreedomPop number to go straight to another phone number, follow these steps:

1. Open the Phone app on your mobile device.
2. Dial the call forwarding code:
   • Most FreedomPop users can activate call forwarding by dialing *21* followed by the number you want to forward calls to, and then #.
   • For example, to forward calls to (555) 123-4567, dial:
     *21*5551234567#
   • Tap the call/send button.
3. Wait for confirmation:
   • You should hear a confirmation tone or see a message that call forwarding is active.
4. Test your forwarding:
   • Call your FreedomPop number from another phone to make sure the calls are forwarded to your chosen number.

Note: If the above code does not work, check your FreedomPop app or online account settings for call forwarding options, as features may vary by plan.

How to forward only missed calls (conditional call forwarding) on FreedomPop

Conditional call forwarding means your calls are only forwarded if you don’t answer, your line is busy, or your phone is unreachable. This is helpful if you want your phone to ring first, but have backup in case you can’t answer.

To set up conditional forwarding on FreedomPop:

1. Forwards when you don’t answer:
   • Dial *61* followed by the forwarding number, then #.
   • Example: *61*5551234567#, then press call.
2. Forwards when your phone is busy:
   • Dial *67* followed by the forwarding number, then #.
   • Example: *67*5551234567#, then press call.
3. Forwards when your phone is unreachable:
   • Dial *62* followed by the forwarding number, then #.
   • Example: *62*5551234567#, then press call.
4. Wait for confirmation:
   • Listen for a confirmation tone or message.
5. Test your setup:
   • Call your FreedomPop number and let it ring without answering, or call while you’re on another call, to make sure forwarding works as expected.

How to turn off call forwarding on FreedomPop

If you no longer want your calls forwarded, here’s how to turn off all call forwarding settings:

1. To turn off all call forwarding:
   • Dial ##21# and press the call/send button.
2. To turn off conditional forwarding:
   • For no-answer: Dial ##61# and press call.
   • For busy: Dial ##67# and press call.
   • For unreachable: Dial ##62# and press call.
3. Wait for confirmation:
   • You should hear a tone or see a message that forwarding is off.
4. Test:
   • Call your FreedomPop number to verify calls now ring on your phone.

FAQs about call forwarding on FreedomPop

Does FreedomPop charge for call forwarding?
Call forwarding with FreedomPop may use your plan’s minutes, since forwarded calls are treated like outgoing calls. It’s best to check your specific FreedomPop plan details or contact customer support to confirm any charges.

Can I forward calls internationally with FreedomPop?
FreedomPop’s call forwarding is typically limited to forwarding to US phone numbers. International call forwarding may not be supported, or could result in extra charges. Check your plan or ask FreedomPop support for details.

Will my phone still ring when call forwarding is enabled?
If you set up unconditional call forwarding, your FreedomPop phone will not ring—all calls go directly to the forwarded number. With conditional forwarding, your phone rings first, and only forwards if you don’t answer, it’s busy, or unreachable.

Can I forward text messages too?
FreedomPop does not offer standard text message forwarding. Only voice calls can be forwarded. For texts, consider third-party apps or check for options in your FreedomPop app.

How is immediate forwarding different from conditional forwarding?
Immediate (unconditional) forwarding sends all calls to another number right away, without ringing your phone. Conditional forwarding only sends calls to another number if you don’t answer, your line is busy, or your phone is off.

What if the call forwarding codes don’t work?
Some FreedomPop plans or devices might not support dialing codes. If these steps don’t work, check for call forwarding options in your FreedomPop app or log in to your account online, or contact FreedomPop support for help.

Never miss a call—forward to Upfirst!
If you want to ensure every caller is greeted professionally (even when you’re busy), forward your FreedomPop calls to Upfirst. Our AI answering service can answer questions, collect caller info, and send you a quick summary by email or SMS. No more missed opportunities or voicemails! Try Upfirst risk-free with a 14-day free trial.