How to forward calls from Consumer Cellular

If you use Consumer Cellular and want to make sure you never miss an important call—whether you’re using Upfirst’s AI answering service, traveling, or just having a busy day—call forwarding can help. This guide will show you, step by step, how to forward all calls, only missed calls, and how to turn off call forwarding on your Consumer Cellular line.

How to forward all calls from Consumer Cellular

Forwarding all calls from your Consumer Cellular number sends every incoming call directly to another phone number, like your Upfirst answering service or another mobile phone. Here’s how to set it up:

1. Open your phone’s dialer app.
2. Dial *72, followed by the 10-digit phone number you want your calls forwarded to (for example: *72 5551234567).
3. Press the Call or Send button.
4. Wait for a confirmation tone or a message. Once you hear it, hang up.
5. Your calls will now be forwarded to the new number.

Tip: To forward calls using your phone’s settings (on iPhones or Androids), you can also check under “Phone” or “Call Settings” for a “Call Forwarding” option. Enter the number you want calls sent to and save.

How to forward only missed calls (conditional call forwarding) on Consumer Cellular

Conditional call forwarding means your calls will only be forwarded if you don’t answer, if your line is busy, or if your phone is unreachable. This is useful if you want your phone to ring first, but still have a backup like Upfirst.

Here’s how to set up conditional call forwarding:

1. Open your phone’s dialer app.
2. To forward calls when you don’t answer, dial *61, then the 10-digit forwarding number (e.g., *61 5551234567), then press Call.
3. To forward calls when your line is busy, dial *67, then the 10-digit number (e.g., *67 5551234567), then press Call.
4. To forward calls when your phone is unreachable (like if you lose signal), dial *62, then the 10-digit number (e.g., *62 5551234567), then press Call.
5. Wait for a confirmation tone or message before hanging up.

How to turn off call forwarding on Consumer Cellular

If you no longer want your calls forwarded, you can easily disable call forwarding using these steps:

1. Open your phone’s dialer app.
2. To turn off all call forwarding, dial *73 and press Call. Wait for a confirmation tone, then hang up.
3. To turn off conditional call forwarding, use:
   • *61 (no number) for no-answer forwarding,
   • *67 (no number) for busy forwarding,
   • *62 (no number) for unreachable forwarding,
   then press Call for each code you want to disable.
4. You can also check your phone’s call forwarding settings and toggle off any active options.

FAQs about call forwarding on Consumer Cellular

Does Consumer Cellular charge for call forwarding?
Consumer Cellular does not charge extra for setting up call forwarding, but forwarded calls may use your plan’s minutes. If the forwarding number is long distance or international, extra charges may apply.

Can I forward calls internationally with Consumer Cellular?
In most cases, Consumer Cellular only supports call forwarding to U.S. numbers. Forwarding to international numbers isn’t generally available.

Will my phone still ring when call forwarding is enabled?
If you use immediate (all calls) forwarding, your phone won’t ring—all calls go straight to the forwarded number. With conditional forwarding, your phone rings first, and only missed or unanswered calls are forwarded.

Can I forward text messages too?
Consumer Cellular does not support automatic SMS/text message forwarding. Call forwarding only works for voice calls.

How is immediate forwarding different from conditional forwarding?
Immediate forwarding sends every call directly to another number with no ringing on your phone. Conditional forwarding only sends calls if you don’t answer, are busy, or have no signal, so you still have a chance to pick up first.

Can I set up call forwarding from my online Consumer Cellular account?
Currently, Consumer Cellular does not offer online call forwarding setup. You must use your phone’s dialer or settings.

Never miss another important call—forward your calls to Upfirst! Upfirst’s AI answering service acts as your smart receptionist: it answers calls, collects caller info, and sends you a handy summary by email and SMS. Try Upfirst free for 14 days and see how easy it is to stay connected, even when you can’t answer your phone.