Upfirst

Boost your business with a Vietnamese number and AI-powered call handling

Take messages

Collect important caller details, notes, and requests—sent instantly to you by SMS or email so you stay on top of every conversation.

Answer questions

Give your AI receptionist answers to common questions about your business, so customers always get helpful and accurate information right away.

Illustration of an AI answering service in action, showing a smartphone screen with a caller and chat bubbles where the AI answers calls, books appointments, and collects caller information.

Book appointments

Let us schedule appointments for you: we can share your booking link or simply record your customers’ preferred date and time—no more missed opportunities.

Transfer calls

Easily transfer calls to you or your team whenever needed. With Upfirst, important calls reach the right person without delay.

See all features

Vietnamese virtual receptionist

How to set up your answering service in Vietnam

Get a reliable, bilingual receptionist to answer your business calls in Vietnamese and English—24/7, every day of the year.

1. Add your information

Tell us about your business and what you need. Share your instructions for handling different types of calls, and let us know if you want calls transferred, messages sent, or appointments scheduled.

Upfirst AI receptionist setup screen showing how a real estate agent can add info about showing availability and buyer/seller services.

2. Set the rules

Pick a local Vietnamese phone number with your preferred area code. To activate your number, just provide your business registration, your ID, and proof of address. Our support team is ready to guide you if you need help with the documents.

Call transfer rule setup for a real estate agent, showing how to forward tour requests or property inquiries to a mobile number.

3. Forward your calls

Relax knowing your customers will always reach a friendly voice. Every call is answered, and you’ll receive a detailed summary by text and email right after—so you never miss a lead or a message.

AI receptionist greeting an incoming call for Lemon Tree Real Estate, demonstrating 24/7 answering service for realtors.

4. Never miss a call again

Whether it’s a new buyer, seller, or tenant calling, your AI answering service answers 24/7. You’ll get a detailed call summary by text and email so you can follow up fast.

Call summary and transcript of a real estate lead asking about a 3-bedroom home, showing how Upfirst captures buyer inquiries for real estate agents.

Get a Vietnam phone number

What information is needed to get a virtual number in Vietnam?

Vietnamese phone numbers are regulated to ensure they’re used by legitimate local businesses. To activate a Vietnam virtual number, you’ll need to provide a **Business registration certificate** for your locally registered company. That’s all you need! Once your Vietnam number is set up, you can forward calls from your existing number so your Upfirst AI receptionist can answer them for you.

key features

Get your Vietnam number and unlock your AI receptionist

Our service gives small businesses in Vietnam affordable, professional call answering features to help you grow and impress customers.

24/7 live call answering

Stay connected around the clock. Answer every call and capture leads automatically even when you're busy or out of office.

Bilingual receptionist

Talk to callers in Vietnamese, English, and 90+ other languages. Reach more customers and build trust with every conversation.

Lead capture

Collect lead details the moment they call. Qualify leads and tell us the right questions to ask callers.

Appointment scheduling

Let your realtor virtual receptionist set up showings and appointments. Send calendar links live on the call to interested clients.

Customized scripting

Shape every conversation whether the caller is a seller, buyer, landlords, or even tenants. Customize call handling how you want.

Call forwarding

Forward calls fast to the right person. Set up call routing rules and transfer callers when it matches your criteria.

Emergency dispatching

Handle urgent tenant calls without delay. Dispatch them to the appropriate on-call maintenance worker.

Detailed call summaries

Receive detailed summary of each call, allowing you to follow up effectively. Upfirst also captures a recording and the full transcript, just in case.

Vietnam answering service FAQs

Have a question that isn't answered here? Get in touch with our team.

How does my business benefit from your answering service?

Our answering service helps your business make a great first impression, never miss opportunities, and deliver consistent, professional communication – even outside regular working hours. We answer calls, take messages, schedule appointments, and handle customer inquiries in Vietnamese and English, so you can focus on running your business while we take care of your callers.

How long does it take to get set up with a local Vietnam number?

To activate a local Vietnam number, you'll need to provide a valid business registration certificate, as regulations require a local business entity. Once your documents are submitted, setup typically takes about 2 weeks. Our team will guide you through every step to make the process as smooth as possible.

Can you handle calls in both Vietnamese and English?

Absolutely! Our team is experienced in handling calls in both Vietnamese and English. We can use your custom scripts and provide a seamless experience for your local and international customers.

Will your service integrate with my CRM or business tools?

Yes, our platform integrates with common CRMs and business software. You can receive call logs, messages, and appointment details directly in your preferred system, keeping everything organized and accessible for your team.

Vietnam virtual phone numbers with AI answering