Upfirst

Smart AI Answering Service for Thai Businesses

Take messages

Collect important messages from every caller, in Thai or English. Receive details instantly by SMS or email, so you never miss an opportunity.

Answer questions

Teach Upfirst your most common FAQs, from opening hours to location and services. Customers get answers quickly, improving their experience and saving you time.

Illustration of an AI answering service in action, showing a smartphone screen with a caller and chat bubbles where the AI answers calls, books appointments, and collects caller information.

Book appointments

Let customers book appointments easily. Send a calendar link or have us record their preferred date and time—perfect for salons, clinics, or any small business.

Transfer calls

Need urgent calls transferred? We can route important callers directly to you or your staff, ensuring you stay connected with your most valuable customers.

See all features

Thai virtual receptionist

How to set up your answering service in Thailand

Start answering every call in Thai or English within minutes—no missed opportunities, no stress.

1. Add your information

Tell us about your business and how you’d like calls to be handled. Share key details, your greeting, and instructions for common scenarios. You can also decide if you want calls transferred, messages sent, or appointments booked.

Upfirst AI receptionist setup screen showing how a real estate agent can add info about showing availability and buyer/seller services.

2. Set the rules

Choose a Thai phone number with your local area code. To activate your number, Thai regulations require a copy of your government-issued ID (such as a Thai national ID card or passport) and proof of address. Our support team will guide you through the simple process and make sure your number is ready fast.

Call transfer rule setup for a real estate agent, showing how to forward tour requests or property inquiries to a mobile number.

3. Forward your calls

Relax, knowing every call is covered. Your AI receptionist will answer 24/7, greet customers in Thai or English, and send you detailed summaries by SMS and email so you can follow up on your own schedule.

AI receptionist greeting an incoming call for Lemon Tree Real Estate, demonstrating 24/7 answering service for realtors.

4. Never miss a call again

Whether it’s a new buyer, seller, or tenant calling, your AI answering service answers 24/7. You’ll get a detailed call summary by text and email so you can follow up fast.

Call summary and transcript of a real estate lead asking about a 3-bedroom home, showing how Upfirst captures buyer inquiries for real estate agents.

Get a Thai phone number

What information is needed to get a virtual number in Thailand?

Thai regulations require us to verify some basic details before we can activate your virtual phone number. This helps ensure numbers are used responsibly and tied to a real business. To get started, you’ll need to provide:- **Your company name**- **Business address** (in any country)- **Use case** (a short description of how you’ll use the number)- **Estimated call volume** Once your Thai virtual number is set up, you can forward calls from your existing number to it so your Upfirst AI receptionist can answer and help your callers.

key features

Get your Thailand number to unlock your AI receptionist

Our affordable answering service helps your small business sound professional and never miss a call. Impress your callers and grow your business easily.

24/7 live call answering

Stay connected around the clock. Answer every call and capture leads automatically even when you're busy or out of office.

Bilingual receptionist

Talk to callers in Thai, Lao, English, and 90+ other languages. Serve more customers and make every conversation easy.

Lead capture

Collect lead details the moment they call. Qualify leads and tell us the right questions to ask callers.

Appointment scheduling

Let your realtor virtual receptionist set up showings and appointments. Send calendar links live on the call to interested clients.

Customized scripting

Shape every conversation whether the caller is a seller, buyer, landlords, or even tenants. Customize call handling how you want.

Call forwarding

Forward calls fast to the right person. Set up call routing rules and transfer callers when it matches your criteria.

Emergency dispatching

Handle urgent tenant calls without delay. Dispatch them to the appropriate on-call maintenance worker.

Detailed call summaries

Receive detailed summary of each call, allowing you to follow up effectively. Upfirst also captures a recording and the full transcript, just in case.

Thailand answering service FAQs

Have a question that isn't answered here? Get in touch with our team.

How does my business benefit from your answering service?

Our Thailand answering service ensures your customers always reach a friendly, professional voice—whether you’re in the office or out meeting clients. We handle calls, take detailed messages, and can forward important inquiries directly to you. This helps you capture more leads, improve customer service, and free up your time to focus on running your business.

Do your receptionists speak both Thai and English?

Yes! Our receptionists are fluent in both Thai and English. This means your callers will always be understood and assisted—whether they’re local clients or international partners—helping your business present a polished, accessible image to any audience.

How long does it take to get set up with a local Thailand number?

It typically takes 3-5 business days to activate a local Thailand number. We’ll just need your company name, address, use case, and expected call volume to get started. Our team will guide you through every step and make the process as smooth as possible.

Can your service handle calls outside of regular Thai business hours?

Absolutely. While standard coverage is Monday to Friday, 9:00 AM to 6:00 PM (local time), we also offer after-hours and 24/7 answering options. Whether you want basic message taking or full support for late-night callers, we can tailor coverage to fit your business needs.

Thailand virtual phone numbers with AI answering