Upfirst

Swiss answering service with local support, powered by AI

Take messages

Collect caller details, messages, and requests in real time. Receive everything instantly by SMS or email—so you’re always in the loop, wherever you are.

Answer questions

Share your FAQs and business details with Upfirst. We’ll answer customer questions on your behalf, providing fast, accurate information in English, German, French, or Italian.

Illustration of an AI answering service in action, showing a smartphone screen with a caller and chat bubbles where the AI answers calls, books appointments, and collects caller information.

Book appointments

Let us handle your scheduling. We’ll send callers a booking link or note down their preferred date and time, so your calendar stays full and organised.

Transfer calls

Easily transfer important calls to you or your team. Decide which calls you want routed directly, so urgent matters are never missed.

See all features

Swiss virtual receptionist

How to set up your answering service in Switzerland

Get set up in minutes! Our Swiss-based virtual receptionist answers calls in German, French, Italian, or English—24/7, so you never miss an opportunity.

1. Add your information

Tell us about your business. Add your company details and share instructions on how you’d like your calls handled—whether that’s transferring calls, sending a text, or booking appointments.

Upfirst AI receptionist setup screen showing how a real estate agent can add info about showing availability and buyer/seller services.

2. Set the rules

Pick a local Swiss number. Simply choose a number with your preferred area code. For some regions, Swiss law requires a proof of address, your identification, and your business registration—our friendly team will guide you through the process if needed.

Call transfer rule setup for a real estate agent, showing how to forward tour requests or property inquiries to a mobile number.

3. Forward your calls

Relax, knowing every call is covered. Our AI receptionist answers every call around the clock. You’ll receive a detailed summary by text and email, so you can follow up whenever you’re ready.

AI receptionist greeting an incoming call for Lemon Tree Real Estate, demonstrating 24/7 answering service for realtors.

4. Never miss a call again

Whether it’s a new buyer, seller, or tenant calling, your AI answering service answers 24/7. You’ll get a detailed call summary by text and email so you can follow up fast.

Call summary and transcript of a real estate lead asking about a 3-bedroom home, showing how Upfirst captures buyer inquiries for real estate agents.

Get a Swiss phone number

What information is needed to get a virtual number in Switzerland?

To comply with local Swiss regulations, you’ll need to provide a **valid local address in Switzerland** before we can activate your Swiss virtual phone number. Once your number is set up, you can forward calls from your existing phone line to your new Swiss number, so Upfirst’s AI receptionist can answer them for you.

key features

Get your Swiss number and an AI receptionist that speaks your language

Enjoy easy, affordable call answering that helps Swiss small businesses stay organized and look professional.

24/7 live call answering

Stay connected around the clock. Answer every call and capture leads automatically even when you're busy or out of office.

Bilingual receptionist

Easily handle calls in German, French, English, and 90+ other languages. Make every customer feel at home, no matter what language they speak.

Lead capture

Collect lead details the moment they call. Qualify leads and tell us the right questions to ask callers.

Appointment scheduling

Let your realtor virtual receptionist set up showings and appointments. Send calendar links live on the call to interested clients.

Customized scripting

Shape every conversation whether the caller is a seller, buyer, landlords, or even tenants. Customize call handling how you want.

Call forwarding

Forward calls fast to the right person. Set up call routing rules and transfer callers when it matches your criteria.

Emergency dispatching

Handle urgent tenant calls without delay. Dispatch them to the appropriate on-call maintenance worker.

Detailed call summaries

Receive detailed summary of each call, allowing you to follow up effectively. Upfirst also captures a recording and the full transcript, just in case.

Switzerland answering service FAQs

Have a question that isn't answered here? Get in touch with our team.

How does my business benefit from your answering service?

With Upfirst, your Swiss business never misses a call—even outside office hours. Our Swiss-based receptionists answer in German, French, Italian, or English, providing a professional and friendly experience for every caller. We can handle appointment scheduling, message-taking, and even urgent call routing, so you can focus on what matters most: growing your business.

How long does it take to get set up with a local Switzerland number?

Setting up a local Swiss number typically takes 2-3 weeks, as Swiss regulations require proof of local address and documentation. We'll guide you through every step of the process to make it as smooth as possible—just provide the necessary paperwork and we'll handle the rest.

Can you handle calls in multiple languages?

Absolutely! Our team can answer calls in Swiss German, German, French, Italian, and English. Let us know your preferred languages, and we'll make sure your callers are greeted in the language that best suits your business.

Will your service work with my current phone setup?

Yes! Upfirst integrates seamlessly with most phone systems. You can forward all calls, just overflow calls, or even set up custom routing rules. If you use a CRM or VoIP system, let us know—we’ll help connect everything so your workflow stays smooth and efficient.

Switzerland virtual phone numbers with AI answering