Singapore virtual phone numbers with AI answering

Get a local Singapore number and let our AI phone answering service handle calls for your small business.

Try for freeBook a demo
Example conversation of an answering service for law firms

Your Singapore Number and Smart AI Receptionist—All in One

Take messages

Capture every enquiry: We take messages from your callers and deliver them instantly to you by WhatsApp or email. Never lose another lead.

Answer questions

Instant answers for your clients: Set up responses for common questions about your business, so callers get the information they need without waiting.

Illustration of an AI answering service in action, showing a smartphone screen with a caller and chat bubbles where the AI answers calls, books appointments, and collects caller information.
Book appointments

Seamless appointment booking: Share your calendar or let us collect preferred dates and times from customers. Keep your schedule full, even after hours.

Transfer calls

Effortless call transfers: Direct important calls to you or your team right away. Upfirst ensures urgent matters reach the right person fast.

See all features

Singapore virtual receptionist

How to set up your answering service in Singapore

Get a dedicated Singaporean number and a 24/7 AI receptionist who never misses a customer call.

1. Add your information

Share a few details about your business and let us know how you’d like your calls handled. You can choose how your AI receptionist greets callers, sends messages, or manages appointments, all tailored to your needs.

Upfirst AI receptionist setup screen showing how a real estate agent can add info about showing availability and buyer/seller services.
2. Set the rules

Pick a local Singapore phone number with the area code you prefer. To activate your number, you’ll simply need to provide your ID and proof of address, as required by Singaporean telecom regulations. If you need help, our support team is here to guide you through the process.

Call transfer rule setup for a real estate agent, showing how to forward tour requests or property inquiries to a mobile number.
3. Forward your calls

Relax knowing your calls are always answered, day or night. Our AI receptionist handles every inquiry professionally, and you’ll receive call summaries by text and email so you can follow up right away.

AI receptionist greeting an incoming call for Lemon Tree Real Estate, demonstrating 24/7 answering service for realtors.
4. Never miss a call again

Whether it’s a new buyer, seller, or tenant calling, your AI answering service answers 24/7. You’ll get a detailed call summary by text and email so you can follow up fast.

Call summary and transcript of a real estate lead asking about a 3-bedroom home, showing how Upfirst captures buyer inquiries for real estate agents.

Get a Singapore phone number

What information is needed to get a virtual number in Singapore?

Singapore has specific regulations to ensure phone numbers are linked to real businesses and used responsibly. Before we can activate your Singapore virtual number, you’ll need to provide a few details:1. **Company name**2. **Company address**3. **Contact person’s name**4. **Proof of end user address** (such as your business registration document)5. **Description of your use case**These requirements help keep communications secure and compliant. Once your Singapore virtual number is set up, you can forward calls from your existing number so your Upfirst AI receptionist can handle them seamlessly.

key features

Get your Singapore number to unlock your AI receptionist

Affordable, professional call answering features designed for Singapore’s small businesses. Make every call count and never miss an opportunity.

Checkmark

24/7 live call answering

Stay connected around the clock. Answer every call and capture leads automatically even when you're busy or out of office.

Checkmark

Bilingual receptionist

Speak with callers in English, Mandarin Chinese, and 90+ other languages. Easily connect with Singapore’s diverse community.

Checkmark

Lead capture

Collect lead details the moment they call. Qualify leads and tell us the right questions to ask callers.

Checkmark

Appointment scheduling

Let your realtor virtual receptionist set up showings and appointments. Send calendar links live on the call to interested clients.

Checkmark

Customized scripting

Shape every conversation whether the caller is a seller, buyer, landlords, or even tenants. Customize call handling how you want.

Checkmark

Call forwarding

Forward calls fast to the right person. Set up call routing rules and transfer callers when it matches your criteria.

Checkmark

Emergency dispatching

Handle urgent tenant calls without delay. Dispatch them to the appropriate on-call maintenance worker.

Checkmark

Detailed call summaries

Receive detailed summary of each call, allowing you to follow up effectively. Upfirst also captures a recording and the full transcript, just in case.

Singapore Answering Service FAQs

Have a question that isn't answered here? Get in touch with our team.

How does my business benefit from your answering service?

Outsourcing your calls to Upfirst means you never miss an important inquiry, even after hours or during busy periods. Our service helps you save on staffing costs, ensures every caller speaks to a professional representative, and gives you more time to focus on running your business. We can handle appointment scheduling, lead qualification, and message taking using scripts tailored to your brand and industry.

How long does it take to get set up with a local Singapore number?

For Singapore, number setup typically takes 5–7 business days. To comply with local regulations, we’ll need your company name, address, contact person, proof of business registration (to verify your address), and a brief description of how the number will be used. Our team will guide you through the process and make it as smooth as possible.

Can I get bilingual or multilingual call handling for my customers?

Yes! We understand Singapore’s diverse business environment. Our team can provide support in English, Mandarin, and Malay, ensuring your customers are always greeted in their preferred language. Scripts and workflows can be customized to reflect your brand and communication style.

What security measures are in place to protect my callers' information?

We follow strict security protocols and comply with Singapore’s Personal Data Protection Act (PDPA). All call data is encrypted and access is restricted to authorized personnel only. Voice recordings and messages are securely stored, and we never retain personal information longer than necessary. You can trust us to safeguard your business and your customers’ privacy.

Try our Singapore answering service for free

Set up your virtual receptionist in minutes and see how it works for your business. Start for free, and when you’re ready to answer calls, plans begin at just S$24.95/month.

Try for free