Upfirst

Your Polish business, always open with Upfirst AI answering

Take messages

Collect names, messages, and details from every caller and receive them instantly by text or email—no more missed connections.

Answer questions

Train your AI receptionist to answer common questions in Polish or English, making sure your customers get quick, accurate responses every time.

Illustration of an AI answering service in action, showing a smartphone screen with a caller and chat bubbles where the AI answers calls, books appointments, and collects caller information.

Book appointments

Let Upfirst handle your scheduling. Send callers a calendar link or take their preferred date and time directly, so you never lose a booking.

Transfer calls

Easily transfer important calls to yourself or your team. Upfirst routes calls to the right person, so urgent issues are always handled fast.

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Polish virtual receptionist

How to set up your answering service in Poland

Get a professional Polish-speaking virtual receptionist working for your business in just a few easy steps.

1. Add your information

Tell us about your business and how you’d like your calls handled. Share important details, such as call instructions, how to greet your callers, and what actions to take—like transferring calls, sending messages, or booking appointments.

Upfirst AI receptionist setup screen showing how a real estate agent can add info about showing availability and buyer/seller services.

2. Set the rules

Choose a local Polish number with your preferred area code. To meet local regulations, we’ll need a proof of address in Poland, your valid ID, and business registration details. If you need any help, our support team is ready to guide you through the process.

Call transfer rule setup for a real estate agent, showing how to forward tour requests or property inquiries to a mobile number.

3. Forward your calls

Once your service is active, our AI-powered receptionist will answer every call—day or night. You’ll receive a summary of each call by text and email, so you can follow up quickly and never miss a business opportunity.

AI receptionist greeting an incoming call for Lemon Tree Real Estate, demonstrating 24/7 answering service for realtors.

4. Never miss a call again

Whether it’s a new buyer, seller, or tenant calling, your AI answering service answers 24/7. You’ll get a detailed call summary by text and email so you can follow up fast.

Call summary and transcript of a real estate lead asking about a 3-bedroom home, showing how Upfirst captures buyer inquiries for real estate agents.

Get a Polish phone number

What information is needed to get a virtual number in Poland?

Poland has specific regulations to make sure phone numbers are connected to real people or businesses. Before we can activate your Polish virtual number, you’ll need to provide:- **Full name and surname**- If you’re a Polish citizen, your **PESEL number** or the **number and series of your Polish ID card**These details are required by local law. Once your number is set up, you can forward calls from your existing number to this new Polish number, and your Upfirst AI receptionist will take care of answering them for you.

key features

Get your Polish number to unlock your AI receptionist

We deliver advanced call answering features at an affordable price, so your small business can always sound professional and never miss a call.

24/7 live call answering

Stay connected around the clock. Answer every call and capture leads automatically even when you're busy or out of office.

Bilingual receptionist

Speak to callers in Polish, Ukrainian, English, and 90+ other languages. Reach more customers and make every caller feel at home.

Lead capture

Collect lead details the moment they call. Qualify leads and tell us the right questions to ask callers.

Appointment scheduling

Let your realtor virtual receptionist set up showings and appointments. Send calendar links live on the call to interested clients.

Customized scripting

Shape every conversation whether the caller is a seller, buyer, landlords, or even tenants. Customize call handling how you want.

Call forwarding

Forward calls fast to the right person. Set up call routing rules and transfer callers when it matches your criteria.

Emergency dispatching

Handle urgent tenant calls without delay. Dispatch them to the appropriate on-call maintenance worker.

Detailed call summaries

Receive detailed summary of each call, allowing you to follow up effectively. Upfirst also captures a recording and the full transcript, just in case.

Poland Answering Service FAQs

Have a question that isn't answered here? Our friendly team is here to help — just reach out anytime.

How does my business benefit from your Poland answering service?

Our answering service helps your business in Poland by ensuring every call is answered professionally, even outside business hours or during busy periods. We handle customer inquiries, take messages, and schedule appointments so you never miss an opportunity. This boosts your reputation, saves your team time, and helps you deliver excellent customer care to every caller.

Can your agents handle calls in different languages?

Yes! Many of our Polish answering service agents are fluent in several languages, including English, Polish, and others. This is ideal if your customers are international or you’re expanding into new markets — everyone gets the help they need, in the language they prefer.

How secure is my customer data with your service?

We take data security and privacy seriously. Our Poland answering service is fully GDPR compliant, uses encrypted systems, and follows strict data handling protocols. Your customers’ information is always in safe hands, and we’ll work with you to meet any specific compliance needs your business may have.

How long does it take to get set up with a local Poland number?

To set up a local Poland number, we’ll need your full name and surname, and if you’re a Polish citizen, your PESEL number or your ID card’s series and number. Once we have the required documents, setup typically takes about 1 week. Our team will guide you through every step and make the process as smooth as possible.

Poland virtual phone numbers with AI answering