Upfirst

Upgrade Your Malta Business With Smart AI Answering

Take messages

Missed calls mean missed opportunities. Upfirst captures every message from your customers and sends them instantly to you by SMS or email, so you’re always in the loop.

Answer questions

No more repeating yourself. Teach your AI receptionist the answers to your most common questions—opening hours, services, directions—and customers get instant, accurate replies.

Illustration of an AI answering service in action, showing a smartphone screen with a caller and chat bubbles where the AI answers calls, books appointments, and collects caller information.

Book appointments

Let us handle your calendar. Upfirst can invite callers to book appointments or simply take down their preferred time, making it easier for you to fill your schedule.

Transfer calls

Some calls need your personal touch. With call transfer, Upfirst will seamlessly connect important callers directly to you or your team, ensuring you never miss what matters.

See all features

Maltese virtual receptionist

How to set up your answering service in Malta

Get started in minutes and never miss a business call—our Maltese virtual receptionist answers every call, day or night.

1. Add your information

Tell us about your business and the kind of calls you receive. You can set your preferences for greetings, call handling, and how you’d like messages delivered—by text, email, or both.

Upfirst AI receptionist setup screen showing how a real estate agent can add info about showing availability and buyer/seller services.

2. Set the rules

Choose a local Maltese number with your preferred area code. To activate your number, you’ll just need to provide proof of address in Malta, your ID, and your business registration document. Our support team is here to help if you have any questions.

Call transfer rule setup for a real estate agent, showing how to forward tour requests or property inquiries to a mobile number.

3. Forward your calls

Once your service is set up, every call to your Maltese number will be answered promptly by our AI receptionist. You’ll receive instant summaries so you can follow up quickly and keep your clients happy.

AI receptionist greeting an incoming call for Lemon Tree Real Estate, demonstrating 24/7 answering service for realtors.

4. Never miss a call again

Whether it’s a new buyer, seller, or tenant calling, your AI answering service answers 24/7. You’ll get a detailed call summary by text and email so you can follow up fast.

Call summary and transcript of a real estate lead asking about a 3-bedroom home, showing how Upfirst captures buyer inquiries for real estate agents.

Get a Maltese phone number

What do you need to get a virtual number in Malta?

In Malta, virtual phone numbers are regulated to make sure they’re linked to real businesses and used responsibly. Before we can set up your Maltese number, you’ll need to provide:1. **A country or city-level address in Malta**2. **Business registration certificate**3. **Recent invoice (no older than 3 months)**4. **Copy of your ID**Once your Maltese virtual number is ready, you can forward calls from your current phone number to it—so Upfirst’s AI receptionist can answer them for you. These requirements are set by local regulations, and we’re here to help if you have any questions along the way.

key features

Get your Maltese number to unlock your AI receptionist

Powerful call answering made simple and affordable for Malta’s small businesses. Look professional and never miss a call.

24/7 live call answering

Stay connected around the clock. Answer every call and capture leads automatically even when you're busy or out of office.

Bilingual receptionist

Talk to callers in Maltese, English, Italian, and 90+ other languages. Connect with more customers and grow your business.

Lead capture

Collect lead details the moment they call. Qualify leads and tell us the right questions to ask callers.

Appointment scheduling

Let your realtor virtual receptionist set up showings and appointments. Send calendar links live on the call to interested clients.

Customized scripting

Shape every conversation whether the caller is a seller, buyer, landlords, or even tenants. Customize call handling how you want.

Call forwarding

Forward calls fast to the right person. Set up call routing rules and transfer callers when it matches your criteria.

Emergency dispatching

Handle urgent tenant calls without delay. Dispatch them to the appropriate on-call maintenance worker.

Detailed call summaries

Receive detailed summary of each call, allowing you to follow up effectively. Upfirst also captures a recording and the full transcript, just in case.

Malta answering service FAQs

Have a question that isn't answered here? Get in touch with our team.

How does my business benefit from your answering service?

With Upfirst, your business never misses a call—whether it’s after hours, during busy periods, or when your team is out of the office. We handle customer inquiries, appointment bookings, and urgent calls professionally, so you can focus on growing your business. Our Malta team can also support multiple languages, helping you serve both local and international clients with ease.

How long does it take to get set up with a local Malta number?

Getting started with a Malta number is simple. Local regulations require a country or city-level address, a business registration certificate, a recent invoice (from the last 3 months), and a copy of your ID. Once we have these documents, setup typically takes up to 5 business days. Our team will guide you through each step and ensure everything goes smoothly.

Can your service integrate with my existing phone system or CRM?

Absolutely! We support integration with most VoIP systems and popular CRM platforms, so your calls, messages, and customer data flow seamlessly. Whether you use a cloud-based phone system or a specific CRM, our team will help you connect everything for smooth operations.

Do you offer support in multiple languages?

Yes, we do! Our Malta answering service offers multilingual support—including English, Maltese, and other key languages—so you can confidently serve a diverse customer base. We tailor scripts and call handling to match your brand’s voice and language preferences.

Malta virtual phone numbers with AI answering