Upfirst

Get a Kenyan number and a smart AI answering service for your business

Take messages

Let Upfirst take messages from your callers and receive all important details instantly by SMS or email—no missed info, no missed opportunities.

Answer questions

Answer customer questions on the spot. Teach your AI receptionist your business FAQs so clients get fast, accurate responses every time they call.

Illustration of an AI answering service in action, showing a smartphone screen with a caller and chat bubbles where the AI answers calls, books appointments, and collects caller information.

Book appointments

Easily book appointments: we can send customers a booking link or collect their preferred date and time, helping you fill your calendar even when you’re busy.

Transfer calls

Need to speak to a caller directly? Upfirst can transfer important calls straight to you or your team, ensuring urgent matters reach the right person.

See all features

Kenyan virtual receptionist

How to set up your answering service in Kenya

Get a friendly, efficient virtual receptionist who answers every call—day or night—in just a few simple steps.

1. Add your information

Tell us about your business and how you’d like us to handle your calls. You can easily share your preferences for greetings, call transfers, appointment booking, and more.

Upfirst AI receptionist setup screen showing how a real estate agent can add info about showing availability and buyer/seller services.

2. Set the rules

Pick a Kenyan phone number with your local area code. To activate your number, simply provide your business registration, proof of address, and a valid Kenyan ID. If you need help, our support team is here to guide you through the process.

Call transfer rule setup for a real estate agent, showing how to forward tour requests or property inquiries to a mobile number.

3. Forward your calls

Relax knowing every customer call is answered professionally, 24/7. You’ll receive instant call summaries by text or email so you never miss a lead or an important update.

AI receptionist greeting an incoming call for Lemon Tree Real Estate, demonstrating 24/7 answering service for realtors.

4. Never miss a call again

Whether it’s a new buyer, seller, or tenant calling, your AI answering service answers 24/7. You’ll get a detailed call summary by text and email so you can follow up fast.

Call summary and transcript of a real estate lead asking about a 3-bedroom home, showing how Upfirst captures buyer inquiries for real estate agents.

Get a Kenyan phone number

What information is needed to get a virtual number in Kenya?

Getting a virtual phone number in Kenya is refreshingly simple. Local regulations do not require any special documentation—just reach out to the Upfirst support team, and we’ll set up your Kenyan number instantly. Once your number is active, you can forward calls from your existing line so that your Upfirst AI receptionist can answer them for you.

key features

Get your Kenyan number and unlock your AI receptionist

We bring advanced call answering features to Kenyan small businesses, helping you sound professional and never miss a customer.

24/7 live call answering

Stay connected around the clock. Answer every call and capture leads automatically even when you're busy or out of office.

Bilingual receptionist

Answer calls in Swahili, Kikuyu, English, and 90+ other languages. Reach more customers and build trust across Kenya.

Lead capture

Collect lead details the moment they call. Qualify leads and tell us the right questions to ask callers.

Appointment scheduling

Let your realtor virtual receptionist set up showings and appointments. Send calendar links live on the call to interested clients.

Customized scripting

Shape every conversation whether the caller is a seller, buyer, landlords, or even tenants. Customize call handling how you want.

Call forwarding

Forward calls fast to the right person. Set up call routing rules and transfer callers when it matches your criteria.

Emergency dispatching

Handle urgent tenant calls without delay. Dispatch them to the appropriate on-call maintenance worker.

Detailed call summaries

Receive detailed summary of each call, allowing you to follow up effectively. Upfirst also captures a recording and the full transcript, just in case.

Kenya answering service FAQs

Have a question that isn't answered here? Get in touch with our team.

How does my business benefit from your answering service?

With Upfirst, your business never misses a call—even outside office hours. Our professional team can handle customer inquiries, schedule appointments, and provide support in both English and Swahili. This helps you capture more leads, boost customer satisfaction, and free up your staff to focus on what matters most.

How long does it take to get set up with a local Kenya number?

You can get a local Kenya number instantly. No documents are required—simply contact the Upfirst support team, and we'll activate your number right away so you can start receiving calls without delay.

Are your services available 24/7?

Yes! Upfirst offers 24/7 call answering, so your business is always reachable. Whether it's after hours, weekends, or holidays, our team is here to represent your brand and assist your customers whenever they call.

Can you handle calls in different languages?

Absolutely. Our Kenya answering service provides support in both English and Swahili, and we can accommodate additional languages if your customer base is diverse. Just let us know your requirements, and we'll make sure your callers feel at home.

Kenya virtual phone numbers with AI answering