Upfirst

Your Indonesian Business, Always Answered with Upfirst AI Receptionist

Take messages

Capture every opportunity—Upfirst will take messages from callers, collecting names, numbers, and details, then deliver them instantly to you by WhatsApp, SMS, or email.

Answer questions

Never leave a customer waiting. Upfirst answers common questions about your products, services, or business hours, giving fast, reliable information every time.

Illustration of an AI answering service in action, showing a smartphone screen with a caller and chat bubbles where the AI answers calls, books appointments, and collects caller information.

Book appointments

Let us handle your bookings. We can send callers a link to your calendar or simply note their preferred date and time, making appointment scheduling seamless for both you and your customers.

Transfer calls

Direct important calls where they need to go. With Upfirst, you can set rules to transfer calls straight to you or your team, so urgent matters are handled on the spot.

See all features

Indonesian virtual receptionist

How to set up your answering service in Indonesia

Get your business covered in minutes with a virtual receptionist who speaks Bahasa Indonesia and English, answering every call 24/7.

1. Add your information

Tell us about your business and let us know how you’d like calls handled. Add special instructions, such as when to forward calls, send texts, or schedule appointments, so our service fits your needs perfectly.

Upfirst AI receptionist setup screen showing how a real estate agent can add info about showing availability and buyer/seller services.

2. Set the rules

Choose a local Indonesian number—just select your area code and preferred number. To activate, Indonesian law requires a copy of your business registration (SIUP or NIB) and a valid ID. Our team is here to guide you through the process if you need help.

Call transfer rule setup for a real estate agent, showing how to forward tour requests or property inquiries to a mobile number.

3. Forward your calls

Relax knowing every call is answered, day or night. Our AI receptionist greets your callers professionally and sends you summaries by text and email, so you can follow up quickly and never miss an opportunity.

AI receptionist greeting an incoming call for Lemon Tree Real Estate, demonstrating 24/7 answering service for realtors.

4. Never miss a call again

Whether it’s a new buyer, seller, or tenant calling, your AI answering service answers 24/7. You’ll get a detailed call summary by text and email so you can follow up fast.

Call summary and transcript of a real estate lead asking about a 3-bedroom home, showing how Upfirst captures buyer inquiries for real estate agents.

Get an Indonesian phone number

What’s required to get a virtual number in Indonesia?

To comply with local Indonesian regulations, we’ll need a few details before activating your virtual phone number. You’ll be asked about your **use case** (how you plan to use the number), your expected **traffic volume**, and some information about your **call content and duration**. This helps ensure the responsible use of Indonesian numbers.Once your virtual number is set up, you can easily forward calls from your existing number so that Upfirst’s AI receptionist takes care of your calls.

key features

Get your Indonesian number and boost your business with an AI receptionist

We offer reliable call answering features that help small businesses in Indonesia appear more professional and never miss an important call.

24/7 live call answering

Stay connected around the clock. Answer every call and capture leads automatically even when you're busy or out of office.

Bilingual receptionist

Serve your callers in Bahasa Indonesia, Javanese, English, and 90+ other languages. Make every customer feel welcome and expand your reach.

Lead capture

Collect lead details the moment they call. Qualify leads and tell us the right questions to ask callers.

Appointment scheduling

Let your realtor virtual receptionist set up showings and appointments. Send calendar links live on the call to interested clients.

Customized scripting

Shape every conversation whether the caller is a seller, buyer, landlords, or even tenants. Customize call handling how you want.

Call forwarding

Forward calls fast to the right person. Set up call routing rules and transfer callers when it matches your criteria.

Emergency dispatching

Handle urgent tenant calls without delay. Dispatch them to the appropriate on-call maintenance worker.

Detailed call summaries

Receive detailed summary of each call, allowing you to follow up effectively. Upfirst also captures a recording and the full transcript, just in case.

Indonesia Answering Service FAQs

Have a question that isn't answered here? Get in touch with our team.

How does my business benefit from your answering service?

Our Indonesia answering service ensures your customers always reach a friendly, professional voice—day or night. We handle calls, take messages, schedule appointments, and route urgent requests, so you never miss an opportunity. This helps build trust with your customers, saves your team time, and lets you focus on growing your business. Whether you need support during peak periods or after hours, we keep your business responsive and efficient.

How long does it take to get set up with a local Indonesia number?

Getting a local Indonesia number typically takes about 3 weeks, as local regulations require documentation and approval. Our team will guide you through the process and handle all the details to make setup as smooth as possible. Once your number is ready, we’ll help you forward your calls and customize your answering service.

Can your service handle calls in multiple languages?

Yes, we support multilingual call handling, including Bahasa Indonesia, English, Mandarin, and more. This ensures you can provide excellent service to both local and international customers. Let us know your language needs, and we’ll match you with the right team.

What factors affect the cost of your answering service?

Pricing depends on your specific use case, average call volume, call content, and the typical duration of your calls. We offer flexible plans—whether you need support for a few calls a month or high-volume coverage. Contact us to discuss your needs and receive a personalized quote.

Indonesia virtual phone numbers with AI answering