Upfirst

Your Ghana Business, Always Answered—Powered by AI

Take messages

Let Upfirst take messages from your callers and deliver them instantly to you by SMS or email, so you never miss an important update—even when you’re busy.

Answer questions

Train your AI receptionist to answer your most common questions about prices, hours, or services. Customers get quick, accurate answers every time they call.

Illustration of an AI answering service in action, showing a smartphone screen with a caller and chat bubbles where the AI answers calls, books appointments, and collects caller information.

Book appointments

Easily book appointments for your customers over the phone. Upfirst can share your online calendar or collect preferred dates and times, saving you time and helping you grow.

Transfer calls

Need certain calls sent straight to your phone or a colleague? Upfirst can transfer calls to the right person, so urgent matters are always handled promptly.

See all features

Ghana virtual receptionist

How to set up your answering service in Ghana

Get a local answering service in Ghana—our AI receptionist speaks English, Twi, and more, so you never miss a customer call.

1. Add your information

Start by telling us about your business. Share your company details, your preferred way to handle calls, and any special instructions so our AI receptionist can greet your callers just the way you want.

Upfirst AI receptionist setup screen showing how a real estate agent can add info about showing availability and buyer/seller services.

2. Set the rules

Choose a local Ghanaian number for your business. Select an area code that suits you—Accra, Kumasi, Tamale, or elsewhere. For most businesses, you’ll just need to provide your business registration and your Ghana Card or other accepted ID. If you have any questions, our team is here to help you get set up quickly.

Call transfer rule setup for a real estate agent, showing how to forward tour requests or property inquiries to a mobile number.

3. Forward your calls

Once your number is active, forward your calls and let us handle the rest. Your virtual receptionist will answer every call 24/7, take messages, transfer calls, and send you instant summaries by SMS or email—so you’re always in the loop.

AI receptionist greeting an incoming call for Lemon Tree Real Estate, demonstrating 24/7 answering service for realtors.

4. Never miss a call again

Whether it’s a new buyer, seller, or tenant calling, your AI answering service answers 24/7. You’ll get a detailed call summary by text and email so you can follow up fast.

Call summary and transcript of a real estate lead asking about a 3-bedroom home, showing how Upfirst captures buyer inquiries for real estate agents.

Get a Ghanaian phone number

What information is needed to get a virtual number in Ghana?

Good news! There are currently no special documents required to get a virtual phone number in Ghana. Just reach out to the Upfirst support team and we can set up your number instantly—no paperwork needed. Once your Ghanaian virtual number is ready, you can forward calls from your existing number so your Upfirst AI receptionist can answer them for you. Getting started is quick and hassle-free!

key features

Get your Ghanaian number to unlock your AI receptionist

Empower your business with advanced call answering features designed for small businesses in Ghana, helping you build trust and stay organized.

24/7 live call answering

Stay connected around the clock. Answer every call and capture leads automatically even when you're busy or out of office.

Bilingual receptionist

Talk to callers in Akan, Ewe, English, and 90+ other languages. Make every customer feel welcome and understood.

Lead capture

Collect lead details the moment they call. Qualify leads and tell us the right questions to ask callers.

Appointment scheduling

Let your realtor virtual receptionist set up showings and appointments. Send calendar links live on the call to interested clients.

Customized scripting

Shape every conversation whether the caller is a seller, buyer, landlords, or even tenants. Customize call handling how you want.

Call forwarding

Forward calls fast to the right person. Set up call routing rules and transfer callers when it matches your criteria.

Emergency dispatching

Handle urgent tenant calls without delay. Dispatch them to the appropriate on-call maintenance worker.

Detailed call summaries

Receive detailed summary of each call, allowing you to follow up effectively. Upfirst also captures a recording and the full transcript, just in case.

Ghana answering service FAQs

Have a question that isn't answered here? Get in touch with our team.

How does my business benefit from your answering service?

Our answering service helps your business in Ghana capture every opportunity, even after hours or during busy periods. With Upfirst, your callers always speak to a friendly, professional agent who can answer questions, take messages, schedule appointments, or forward urgent calls. This improves your customer experience, reduces missed calls, and frees up your team to focus on what matters most.

How long does it take to get set up with a local Ghana number?

No documents are required. Simply get in touch with the Upfirst support team, and we can get you a Ghanaian number instantly. You’ll be up and running in minutes, with no paperwork or delays.

Can I customize how calls are handled for my business?

Absolutely! We tailor our service to your needs. You decide how calls are answered, which information is collected, and what should happen with each type of inquiry. Whether you want us to follow a script, book appointments, or send messages via email or SMS, we’ll ensure every call reflects your brand and preferences.

Is the service available in multiple languages?

Yes. Our team can provide support in English, as well as other languages such as French and Arabic. This helps you serve a wider range of customers and ensures clear communication, no matter who is calling.

Ghana virtual phone numbers with AI answering