Upfirst

Support your business with a German AI receptionist

Take messages

Collect names, numbers, and details from every caller with a local touch. Get all message information instantly by SMS or email, so you never miss an important inquiry.

Answer questions

Give your AI receptionist answers to your most common questions, from opening hours to pricing. Customers get fast, accurate info—without waiting on hold.

Illustration of an AI answering service in action, showing a smartphone screen with a caller and chat bubbles where the AI answers calls, books appointments, and collects caller information.

Book appointments

Easily manage your appointments: Upfirst can send callers a booking link or record their preferred time and date for you. No more lost bookings or scheduling headaches.

Transfer calls

Direct important calls to yourself or the right team member. With Upfirst, transferring calls is seamless, so urgent matters always reach the right person.

See all features

German virtual receptionist

How to set up your answering service in Germany

Get started in minutes and ensure every call to your business is answered by a professional, bilingual receptionist.

1. Add your information

Share your business details so we can customize your call handling. Add instructions for greetings, call transfers, appointment bookings, or any special requests, making sure your customers receive the service you want.

Upfirst AI receptionist setup screen showing how a real estate agent can add info about showing availability and buyer/seller services.

2. Set the rules

Pick a German phone number with your local area code. To activate your number, we’ll ask you to provide proof of address, your ID, and a copy of your business registration. Our support team is here to help if you need assistance with these documents.

Call transfer rule setup for a real estate agent, showing how to forward tour requests or property inquiries to a mobile number.

3. Forward your calls

Start receiving calls right away. Every call to your new number is answered around the clock, and you’ll get instant updates by text or email—so you can follow up with leads and clients without missing a beat.

AI receptionist greeting an incoming call for Lemon Tree Real Estate, demonstrating 24/7 answering service for realtors.

4. Never miss a call again

Whether it’s a new buyer, seller, or tenant calling, your AI answering service answers 24/7. You’ll get a detailed call summary by text and email so you can follow up fast.

Call summary and transcript of a real estate lead asking about a 3-bedroom home, showing how Upfirst captures buyer inquiries for real estate agents.

Get a German phone number

What information is needed to get a virtual number in Germany?

In Germany, virtual phone numbers are regulated to make sure they're used responsibly and are linked to real people or businesses. To activate your German number, you’ll need to provide:1. **Proof of local address** in Germany (such as a utility bill)2. **ID copy** (for individuals)3. **Business registration copy** (for business users)If you need more than three numbers, you may also need to show a **proof of need** for the extra lines.Once your number is set up, you can forward calls from your existing phone number to your new German number. Then, Upfirst’s AI receptionist will be ready to answer your calls.

key features

Smarter Call Answering for Your German Business

Our service gives small businesses the tools to answer every call, book appointments, and never miss an opportunity—no matter your size or budget.

24/7 live call answering

Stay connected around the clock. Answer every call and capture leads automatically even when you're busy or out of office.

Bilingual receptionist

Serve your callers in German, Turkish, English, and over 90 other languages. Build trust and reach more customers by speaking their language.

Lead capture

Collect lead details the moment they call. Qualify leads and tell us the right questions to ask callers.

Appointment scheduling

Let your realtor virtual receptionist set up showings and appointments. Send calendar links live on the call to interested clients.

Customized scripting

Shape every conversation whether the caller is a seller, buyer, landlords, or even tenants. Customize call handling how you want.

Call forwarding

Forward calls fast to the right person. Set up call routing rules and transfer callers when it matches your criteria.

Emergency dispatching

Handle urgent tenant calls without delay. Dispatch them to the appropriate on-call maintenance worker.

Detailed call summaries

Receive detailed summary of each call, allowing you to follow up effectively. Upfirst also captures a recording and the full transcript, just in case.

Germany answering service FAQs

Have a question that isn't answered here? Get in touch with our team.

How does my business benefit from your answering service?

With Upfirst’s answering service in Germany, your business can offer professional, friendly support to every caller—no matter the time of day. We handle calls, take messages, book appointments, and answer routine questions so you never miss an opportunity. This means less stress for your team, more time to focus on your core work, and a better experience for your customers.

How long does it take to get set up with a local Germany number?

To activate a local German number, we’ll need proof of a local address (such as an ID copy for individuals or a business registration for companies). If you need more than three numbers, we’ll also ask for proof of need. Once we have your documents, setup typically takes 1–3 business days and our team will guide you through every step to make the process smooth.

Can you answer calls in German and other languages?

Absolutely! Our team can handle calls in German as well as English and several other major languages. This ensures your customers feel comfortable and understood, whether they’re local or international. Let us know your preferred languages during setup and we’ll match you with the right receptionists.

Will your service work with my existing phone system or CRM?

Yes, our answering service is designed to integrate seamlessly with your current phone setup and popular CRM tools. We can forward calls, send messages, and sync appointments so your workflow stays smooth and efficient. If you have special requirements, our support team will help you find the ideal setup for your business.

Germany virtual phone numbers with AI answering