Upfirst

Your Estonian Business, Always Answered – With AI Reception by Upfirst

Take messages

Collect customer messages instantly and get them sent to you by SMS or email. Never miss an important inquiry, even when you’re busy serving clients or out of the office.

Answer questions

Teach Upfirst your most common answers – whether about your services, opening hours, or pricing. Customers get quick, accurate replies in Estonian or English, boosting their confidence in your business.

Illustration of an AI answering service in action, showing a smartphone screen with a caller and chat bubbles where the AI answers calls, books appointments, and collects caller information.

Book appointments

Let Upfirst handle your bookings – we can send callers a link to your online calendar or simply note their preferred time and date. Streamline your schedule without extra admin work.

Transfer calls

Need urgent calls or VIP clients to reach you directly? Upfirst can easily transfer key calls to you or the right member of your team, so you never miss what matters most.

See all features

Estonian virtual receptionist

How to set up your answering service in Estonia

Getting started is quick and easy—your business will never miss a call, with support in Estonian, Russian, and English.

1. Add your information

Tell us about your business and how you’d like calls to be handled. You can set up custom greetings, choose when to transfer calls, and let us know if you want messages sent by text or email.

Upfirst AI receptionist setup screen showing how a real estate agent can add info about showing availability and buyer/seller services.

2. Set the rules

Pick a local Estonian number to make it easy for clients to reach you. To activate your number, you’ll just need to provide a valid Estonian address and a copy of your business registration. Our support team is here to help if you have any questions.

Call transfer rule setup for a real estate agent, showing how to forward tour requests or property inquiries to a mobile number.

3. Forward your calls

Once set up, your AI-powered receptionist answers every call 24/7. You’ll receive instant notifications and call summaries so you can follow up with your customers right away.

AI receptionist greeting an incoming call for Lemon Tree Real Estate, demonstrating 24/7 answering service for realtors.

4. Never miss a call again

Whether it’s a new buyer, seller, or tenant calling, your AI answering service answers 24/7. You’ll get a detailed call summary by text and email so you can follow up fast.

Call summary and transcript of a real estate lead asking about a 3-bedroom home, showing how Upfirst captures buyer inquiries for real estate agents.

Get an Estonian phone number

What information is needed to get a virtual number in Estonia?

Local Estonian regulations require that phone numbers are linked to a real person or business. To activate your Estonian virtual number, you’ll need to provide:1. A copy of your ID (for individuals) or business registration document (for companies)2. The address of the end-userOnce your Estonian number is set up, you can forward calls from your existing number to it, so your Upfirst AI receptionist can answer them for you.

key features

Get your Estonian number and unlock your AI receptionist

We bring you advanced call answering features at a price small businesses can afford, so you can look professional and never miss an important call.

24/7 live call answering

Stay connected around the clock. Answer every call and capture leads automatically even when you're busy or out of office.

Bilingual receptionist

Talk to callers in Estonian, Russian, English, and 90+ other languages. Reach more customers in the languages they’re most comfortable with.

Lead capture

Collect lead details the moment they call. Qualify leads and tell us the right questions to ask callers.

Appointment scheduling

Let your realtor virtual receptionist set up showings and appointments. Send calendar links live on the call to interested clients.

Customized scripting

Shape every conversation whether the caller is a seller, buyer, landlords, or even tenants. Customize call handling how you want.

Call forwarding

Forward calls fast to the right person. Set up call routing rules and transfer callers when it matches your criteria.

Emergency dispatching

Handle urgent tenant calls without delay. Dispatch them to the appropriate on-call maintenance worker.

Detailed call summaries

Receive detailed summary of each call, allowing you to follow up effectively. Upfirst also captures a recording and the full transcript, just in case.

Estonia answering service FAQs

Have a question that isn't answered here? Get in touch with our team.

How does my business benefit from your answering service?

With Upfirst, your business never misses an important call. Our professional receptionists answer in your company’s name, take messages, schedule appointments, and handle common customer questions. This helps you provide fast, friendly service—even after hours—so you can focus on growing your business while we handle the phones.

How long does it take to get set up with a local Estonia number?

To activate an Estonia number, we’ll need a copy of your business registration or ID and the end-user address. Typically, it takes 2–3 weeks to complete the setup. We’ll guide you through every step to make the process as smooth as possible.

Can your answering service handle calls in multiple languages?

Yes. Many of our receptionists are fluent in Estonian, Russian, English, and more. This ensures your callers always speak to someone who understands their needs—perfect for Estonia’s multilingual business environment.

Will your service work with my existing phone system?

Absolutely. Our service is designed to integrate seamlessly with your current setup. You can forward all calls, just overflow calls, or set custom rules—no technical expertise needed. We’ll work with you to ensure a smooth transition and minimal disruption to your business.

Estonia virtual phone numbers with AI answering