Upfirst

Unlock a Colombian number and effortless AI answering for your business

Take messages

Easily collect messages from every caller—Upfirst captures names, numbers, and whatever details you need, delivered fast by WhatsApp or email.

Answer questions

Give your AI receptionist the answers to your most common questions—so clients always get what they need, without waiting on hold.

Illustration of an AI answering service in action, showing a smartphone screen with a caller and chat bubbles where the AI answers calls, books appointments, and collects caller information.

Book appointments

Let us handle bookings for you. We’ll send customers a link to your calendar or note their preferred date and time, so you never miss an appointment.

Transfer calls

Need important calls sent directly to you or specific staff? With Upfirst, transferring calls to the right team member is simple and instant.

See all features

Colombian virtual receptionist

How to set up your answering service in Colombia

Get a bilingual (Spanish & English) virtual receptionist for your business in minutes—so you never miss a call, day or night.

1. Add your information

Tell us about your business and what you want your receptionist to do. You can add call instructions, preferred responses, and set up how you want messages or appointments handled.

Upfirst AI receptionist setup screen showing how a real estate agent can add info about showing availability and buyer/seller services.

2. Set the rules

Pick a local Colombian phone number. Simply choose your city’s area code, and we’ll guide you through the quick registration process. For some locations, you may need to provide your business registration or ID—our team is here to help if you need it.

Call transfer rule setup for a real estate agent, showing how to forward tour requests or property inquiries to a mobile number.

3. Forward your calls

Once you’re set up, your AI-powered receptionist will answer every call professionally, 24/7. You’ll get instant updates by text and email, so you’re always in the loop and can follow up with your customers quickly.

AI receptionist greeting an incoming call for Lemon Tree Real Estate, demonstrating 24/7 answering service for realtors.

4. Never miss a call again

Whether it’s a new buyer, seller, or tenant calling, your AI answering service answers 24/7. You’ll get a detailed call summary by text and email so you can follow up fast.

Call summary and transcript of a real estate lead asking about a 3-bedroom home, showing how Upfirst captures buyer inquiries for real estate agents.

Get a Colombian phone number

What information is needed to get a virtual number in Colombia?

Good news! In Colombia, there are currently no special documents or paperwork required to get a virtual phone number. Just reach out to the Upfirst support team, and we can set up your Colombian number for you instantly. Once your new number is active, you’ll be able to forward calls from your existing number so that your Upfirst AI receptionist can answer them for you.

key features

Consigue tu número colombiano y activa tu recepcionista virtual

Ofrecemos funciones avanzadas de atención telefónica a un precio accesible, ayudando a tu negocio a lucir siempre profesional y confiable.

24/7 live call answering

Stay connected around the clock. Answer every call and capture leads automatically even when you're busy or out of office.

Bilingual receptionist

Atendemos llamadas en español, inglés y más de 90 idiomas adicionales. Llega a más clientes y brinda una experiencia personalizada sin importar el idioma de tus usuarios.

Lead capture

Collect lead details the moment they call. Qualify leads and tell us the right questions to ask callers.

Appointment scheduling

Let your realtor virtual receptionist set up showings and appointments. Send calendar links live on the call to interested clients.

Customized scripting

Shape every conversation whether the caller is a seller, buyer, landlords, or even tenants. Customize call handling how you want.

Call forwarding

Forward calls fast to the right person. Set up call routing rules and transfer callers when it matches your criteria.

Emergency dispatching

Handle urgent tenant calls without delay. Dispatch them to the appropriate on-call maintenance worker.

Detailed call summaries

Receive detailed summary of each call, allowing you to follow up effectively. Upfirst also captures a recording and the full transcript, just in case.

Colombia answering service FAQs

Have a question that isn't answered here? Get in touch with our team.

How does my business benefit from your answering service?

Our answering service helps your business never miss a call, even outside normal working hours. Every caller is greeted professionally, messages are taken accurately, and urgent matters are routed to you right away. This means more opportunities captured, happier customers, and less stress for your team—so you can focus on growing your business.

How long does it take to get set up with a local Colombia number?

No documents required. Simply get in touch with the Upfirst support team, and we can get you a number instantly. Setup is quick and seamless, so you can start receiving calls right away.

Can you handle calls in both Spanish and English?

Yes! Our team is fluent in both Spanish and English, so we can greet and assist your callers in their preferred language. This is ideal for businesses serving both local Colombian customers and international clients.

What features are included in your Colombia answering service?

We offer a range of features to support your business, including call answering, message taking, call transfers, appointment scheduling, after-hours support, and integration with your existing systems. You can customize how calls are handled, ensuring your customers always have a great experience.

Colombia virtual phone numbers with AI answering