Upfirst

Get a Brazilian number and let Upfirst handle your calls

Take messages

Capture every customer message, even when you’re busy. We collect names, contact info, and details, and send them to you instantly via WhatsApp or email.

Answer questions

Your AI receptionist can answer frequent questions about your business in Portuguese or English, so customers always get fast, accurate responses.

Illustration of an AI answering service in action, showing a smartphone screen with a caller and chat bubbles where the AI answers calls, books appointments, and collects caller information.

Book appointments

Send callers a direct link to your agenda or have us ask for their ideal time. Bookings are managed seamlessly—no more lost appointments.

Transfer calls

Need to speak with a client yourself? Upfirst can transfer calls directly to you or your team, ensuring important calls never get missed.

See all features

Brazilian virtual receptionist

How to set up your answering service in Brazil

Get a virtual receptionist who speaks Portuguese and English to answer every call for your business, day or night.

1. Add your information

Tell us about your business and how you’d like calls to be handled. You can share instructions for your receptionist, such as when to transfer calls, send messages, or help schedule appointments.

Upfirst AI receptionist setup screen showing how a real estate agent can add info about showing availability and buyer/seller services.

2. Set the rules

Choose a Brazilian phone number with your local area code. To activate your number, you may need to provide a copy of your CNPJ (business registration), proof of address, and your ID. If you need help, our support team is here to guide you through the process.

Call transfer rule setup for a real estate agent, showing how to forward tour requests or property inquiries to a mobile number.

3. Forward your calls

You’re all set! Every call to your new number will be answered 24/7 by your AI receptionist. You’ll receive instant summaries by text and email, so you can keep up with clients and never miss an important call.

AI receptionist greeting an incoming call for Lemon Tree Real Estate, demonstrating 24/7 answering service for realtors.

4. Never miss a call again

Whether it’s a new buyer, seller, or tenant calling, your AI answering service answers 24/7. You’ll get a detailed call summary by text and email so you can follow up fast.

Call summary and transcript of a real estate lead asking about a 3-bedroom home, showing how Upfirst captures buyer inquiries for real estate agents.

Get a Brazilian phone number

What information is needed to get a virtual number in Brazil?

Good news! In Brazil, you don’t need to provide any documents to get started with a virtual phone number. Local regulations allow us to activate your number quickly—just reach out to the Upfirst support team, and we can set you up instantly.Once you have your Brazilian virtual number, you can easily forward calls from your existing number so that your Upfirst AI receptionist can answer them for you.

key features

Get your Brazilian number and upgrade your business calls

We bring advanced call answering features to Brazilian small businesses, helping you look professional and stay connected without extra costs.

24/7 live call answering

Stay connected around the clock. Answer every call and capture leads automatically even when you're busy or out of office.

Bilingual receptionist

Talk to callers in Portuguese, Spanish, English, and 90+ other languages. Make every customer feel welcome and understood.

Lead capture

Collect lead details the moment they call. Qualify leads and tell us the right questions to ask callers.

Appointment scheduling

Let your realtor virtual receptionist set up showings and appointments. Send calendar links live on the call to interested clients.

Customized scripting

Shape every conversation whether the caller is a seller, buyer, landlords, or even tenants. Customize call handling how you want.

Call forwarding

Forward calls fast to the right person. Set up call routing rules and transfer callers when it matches your criteria.

Emergency dispatching

Handle urgent tenant calls without delay. Dispatch them to the appropriate on-call maintenance worker.

Detailed call summaries

Receive detailed summary of each call, allowing you to follow up effectively. Upfirst also captures a recording and the full transcript, just in case.

Brazil answering service FAQs

Have a question that isn't answered here? Get in touch with our team.

How long does it take to get set up with a local Brazil number?

Getting a Brazil number is instant! No documents are required. Simply get in touch with the Upfirst support team, and we can get you a local number right away—usually within a few minutes.

How does my business benefit from your answering service?

With Upfirst, your business makes a professional impression on every call—day or night. Our service helps you capture leads, book appointments, and support your customers even when you’re busy or out of the office. That means more business opportunities, happier clients, and less stress for you and your team.

Can your answering service handle calls in Portuguese and other languages?

Absolutely. Our team is fluent in Portuguese and can also support callers in English, Spanish, and more. We ensure every customer feels comfortable and understood, no matter their language.

What kind of calls can you answer for my business?

We handle a wide range of calls, including customer inquiries, appointment scheduling, order taking, and more. You can customize instructions for different call types—whether you want us to relay urgent messages, answer FAQs, or qualify leads before passing them on to your team.

Brazil virtual phone numbers with AI answering