Upfirst

Your Belgian Business, Always Answered—AI Receptionist Service

Take messages

Collect caller details and messages in Dutch, French, or English. Get instant notifications by SMS or email, so you never miss an important update.

Answer questions

Provide quick, accurate replies to frequently asked questions about your services, location, or hours—helping Belgian customers get answers right away.

Illustration of an AI answering service in action, showing a smartphone screen with a caller and chat bubbles where the AI answers calls, books appointments, and collects caller information.

Book appointments

Let us handle your bookings. Send callers a direct link to your online calendar or gather their preferred appointment time—simple and efficient.

Transfer calls

Easily forward urgent or specific calls to you or your team. Upfirst ensures the right person always gets the right call, every time.

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Belgian virtual receptionist

How to set up your answering service in Belgium

Get a professional Belgian receptionist who answers every call in Dutch, French, or English—24/7, all year round.

1. Add your information

Tell us about your business and how you’d like your calls handled. Share key details, set your preferences, and let us know if you want callers transferred, appointments scheduled, or messages sent by SMS or email.

Upfirst AI receptionist setup screen showing how a real estate agent can add info about showing availability and buyer/seller services.

2. Set the rules

Choose your local Belgian phone number. To activate your number, you’ll just need to provide proof of your Belgian address, your ID, and your business registration (KBO/BCE number). Our team will guide you every step of the way to make setup simple.

Call transfer rule setup for a real estate agent, showing how to forward tour requests or property inquiries to a mobile number.

3. Forward your calls

Relax while your calls are answered by your virtual receptionist—day and night. Every time someone calls, you’ll get a detailed summary by text or email, so you can respond quickly and never miss an important opportunity.

AI receptionist greeting an incoming call for Lemon Tree Real Estate, demonstrating 24/7 answering service for realtors.

4. Never miss a call again

Whether it’s a new buyer, seller, or tenant calling, your AI answering service answers 24/7. You’ll get a detailed call summary by text and email so you can follow up fast.

Call summary and transcript of a real estate lead asking about a 3-bedroom home, showing how Upfirst captures buyer inquiries for real estate agents.

Get a Belgian phone number

What information is needed to get a virtual number in Belgium?

In Belgium, phone numbers are regulated to make sure they’re linked to real people or businesses in the country. Local rules require that you provide proof of a Belgian address before we can activate your new number.All you’ll need is:1. **Proof of local address** in Belgium (such as a utility bill or rental agreement)Once you have your Belgian virtual number, you can easily forward calls from your existing phone number to it—so Upfirst’s AI receptionist can answer your calls for you.

key features

Get your Belgian number and unlock your AI receptionist

Our advanced call answering features help small businesses in Belgium look professional and stay connected with customers.

24/7 live call answering

Stay connected around the clock. Answer every call and capture leads automatically even when you're busy or out of office.

Bilingual receptionist

Speak with callers in Dutch, French, English, and 90+ other languages. Expand your reach and make every customer feel at home.

Lead capture

Collect lead details the moment they call. Qualify leads and tell us the right questions to ask callers.

Appointment scheduling

Let your realtor virtual receptionist set up showings and appointments. Send calendar links live on the call to interested clients.

Customized scripting

Shape every conversation whether the caller is a seller, buyer, landlords, or even tenants. Customize call handling how you want.

Call forwarding

Forward calls fast to the right person. Set up call routing rules and transfer callers when it matches your criteria.

Emergency dispatching

Handle urgent tenant calls without delay. Dispatch them to the appropriate on-call maintenance worker.

Detailed call summaries

Receive detailed summary of each call, allowing you to follow up effectively. Upfirst also captures a recording and the full transcript, just in case.

Belgium Answering Service FAQs

Have a question that isn't answered here? Get in touch with our team.

How does my business benefit from your answering service?

With Upfirst, your business never misses an important call. Our professional receptionists answer in Dutch, French, or English, providing a friendly and consistent experience for every caller. We help you capture more leads, improve customer trust, and free up your team’s time for what matters most—growing your business.

How long does it take to get set up with a local Belgium number?

To comply with Belgian regulations, we require proof of a local address to provide a Belgium number. Once your documentation is submitted, setup typically takes up to 10 business days. Our team will guide you step-by-step to make the process as smooth as possible.

Can you answer calls in multiple languages?

Yes! Our team can handle calls in Dutch, French, and English—the main business languages in Belgium. If your company serves customers in more than one language, just let us know your preferences and we’ll make sure every caller gets the right greeting and service.

Can I keep my existing Belgian phone number?

Absolutely. You can forward your current Belgian number to your new Upfirst line, so your customers can continue to call the number they know. We’ll handle the rest, ensuring a seamless transition with no disruption to your business.

Belgium virtual phone numbers with AI answering