Upfirst

An Austrian AI receptionist, ready for your business

Take messages

Collect detailed messages from every caller and receive them instantly by SMS or email—so you never miss an opportunity.

Answer questions

Provide answers to your most common customer questions, in German or English, so your clients get help right away—no waiting, no confusion.

Illustration of an AI answering service in action, showing a smartphone screen with a caller and chat bubbles where the AI answers calls, books appointments, and collects caller information.

Book appointments

Easily book appointments for your clients. We can send a link to your online calendar or simply gather their preferred date and time for you.

Transfer calls

Need an important call sent directly to you or a colleague? Upfirst transfers calls to the right person, ensuring your team stays connected with your customers.

See all features

Austrian virtual receptionist

How to set up your answering service in Austria

Get a friendly, bilingual receptionist who handles every call—so you never miss a business opportunity.

1. Add your information

Tell us about your business and how you’d like calls to be handled. Set preferences for greetings, call transfers, appointment booking, and more—so your receptionist works just like a member of your team.

Upfirst AI receptionist setup screen showing how a real estate agent can add info about showing availability and buyer/seller services.

2. Set the rules

Pick a local Austrian number with your preferred area code. For most locations, you’ll just need to provide your business registration and a valid Austrian address. If extra documentation is required, our support team will guide you every step of the way.

Call transfer rule setup for a real estate agent, showing how to forward tour requests or property inquiries to a mobile number.

3. Forward your calls

Once your number is set up, your AI receptionist will answer every call 24/7 in German and English. You’ll receive instant summaries by text or email, so you stay in the loop and can follow up quickly.

AI receptionist greeting an incoming call for Lemon Tree Real Estate, demonstrating 24/7 answering service for realtors.

4. Never miss a call again

Whether it’s a new buyer, seller, or tenant calling, your AI answering service answers 24/7. You’ll get a detailed call summary by text and email so you can follow up fast.

Call summary and transcript of a real estate lead asking about a 3-bedroom home, showing how Upfirst captures buyer inquiries for real estate agents.

Get an Austrian phone number

What information is needed to get a virtual number in Austria?

In Austria, phone numbers are regulated to make sure they’re assigned to real people or businesses in the country. Before we can activate an Austrian number for you, you’ll need to provide proof of a local address in Austria (such as a recent utility bill or lease agreement).Once you have your Austrian virtual number, you can forward calls from your existing number so your Upfirst AI receptionist can answer them for you.

key features

Upgrade Your Business Calls With Smart Answering Features

Our service brings you advanced call handling tools at a price designed for small businesses. Stay organized, never miss a call, and leave a great impression every time.

24/7 live call answering

Stay connected around the clock. Answer every call and capture leads automatically even when you're busy or out of office.

Bilingual receptionist

Answer calls in German, Serbian, English, and 90+ other languages. Communicate easily with more customers and grow your business.

Lead capture

Collect lead details the moment they call. Qualify leads and tell us the right questions to ask callers.

Appointment scheduling

Let your realtor virtual receptionist set up showings and appointments. Send calendar links live on the call to interested clients.

Customized scripting

Shape every conversation whether the caller is a seller, buyer, landlords, or even tenants. Customize call handling how you want.

Call forwarding

Forward calls fast to the right person. Set up call routing rules and transfer callers when it matches your criteria.

Emergency dispatching

Handle urgent tenant calls without delay. Dispatch them to the appropriate on-call maintenance worker.

Detailed call summaries

Receive detailed summary of each call, allowing you to follow up effectively. Upfirst also captures a recording and the full transcript, just in case.

Austria Answering Service FAQs

Have a question that isn't answered here? Get in touch with our team.

How does my business benefit from your answering service?

Our Austria answering service ensures you never miss a call, even outside office hours. We handle caller inquiries, schedule appointments, and filter out unwanted calls, giving your business a professional image and freeing your team to focus on core work. This means better customer satisfaction, more captured leads, and less stress for you.

How long does it take to get set up with a local Austria number?

Getting started is quick and simple. Once you provide valid proof of your local Austrian address, we can activate your dedicated Austria number—often within 1 business day. Our team will guide you through every step, so your business is up and running with minimal delay.

Can you handle calls in multiple languages?

Yes! Our team supports both German and English as standard. We also offer multilingual options for industries like healthcare or hospitality, ensuring your callers always feel understood and welcome.

What types of businesses use answering services in Austria?

A wide range of Austrian businesses benefit from answering services, including law firms, medical practices, IT support companies, property managers, and e-commerce shops. Whether you need overflow support or 24/7 coverage, our flexible plans can be tailored to fit your industry’s needs.

Austria virtual phone numbers with AI answering