Always available
Our restaurant answering service captures early-bird reservations and late-night takeout inquiries, even when you’re closed.
AI phone answering system for restaurants
The affordable restaurant answering service
Capture every takeout order and restaurant reservation, even during your busiest hours, with Upfirst's restaurant phone answering service.
Introduction
Why should you use a restaurant answering service?
You know the dinner rush all too well. While you’re expediting orders, managing staff, and ensuring your diners have a great experience, the phone keeps ringing. Each unanswered call could be a missed reservation, a lost takeout order, or a catering opportunity slipping away.
That’s where Upfirst steps in. Our AI phone answering system for restaurants is like having a dedicated host who never takes a break, never gets overwhelmed, and always represents your restaurant perfectly. Thanks to advanced AI, Upfirst offers the personal touch of a human operator with unmatched consistency and cost-efficiency.
Set it up in minutes, and start turning those missed calls into more bookings and orders—all while you focus on what you do best: creating amazing dining experiences.
key features
Your 24/7 virtual restaurant answering service
Upfirst works around-the-clock to keep your reservations flowing and your takeout orders coming in.
quick, easy setup
How our restaurant phone answering service works
Focus on your guests, not your phone. Upfirst can be set up in minutes and start saving you hours.
Create your account with our restaurant answering service. You can either connect your existing phone number or select a new one. The process takes just a few minutes and requires basic information about your restaurant.
Tailor your AI assistant to fit your restaurant’s needs. Choose your AI’s voice and create a welcoming greeting that matches your restaurant’s style. You can easily set up responses for common questions about reservations, menu items, or business hours.
Once you’re satisfied with the setup, activate your restaurant answering service. Your AI assistant will immediately begin handling calls, allowing you and your staff to focus on in-restaurant operations.
Easily keep your AI assistant up to date as your restaurant evolves. Add new menu items, update business hours, or modify response scripts anytime through your dashboard.
BENEFITS
How our restaurant answering service can boost your bottom line and reduce stress
See how Upfirst can help you serve more customers and increase revenue.
Never miss a reservation again
Whether it's a couple's night out or a 20-person birthday party, Upfirst ensures every potential booking is captured and managed efficiently.
Collect takeout and delivery orders
Let your virtual receptionist collect order details and customer information, allowing your staff to focus on food preparation and quality control. Never send a customer to voicemail again.
Improve customer service
With our call handling services, you can provide instant responses to common questions about your menu, specials, or allergen information, improving customer satisfaction before they even step through your door.
Capabilities
What can a restaurant answering service take off of your plate?
Upfirst answers the phone for you so that you can focus on your guests. Let our AI-powered system handle the distracting phone calls.
Reservation requests
Our restaurant answering service can collect all necessary details for reservations, including party size, date, time, and special requests.
Menu and allergen information
Train your AI restaurant phone answering service to provide detailed information about your dishes, including ingredients, preparation methods, and allergen info.
Takeout order facilitation
While our restaurant answering service can’t process payments, it can collect all necessary order details, making it easy for your staff to quickly prepare and finalize orders.
Event and catering inquiries
Your AI restaurant phone answering service can gather initial information for event bookings and catering requests, helping you capture these high-value opportunities.
Try our restaurant answering service for free
Be one of the first to try Upfirst — an AI-powered virtual answering service that picks up the phone for you. Sign up for our waitlist today.
Restaurant answering service FAQs
Don't see your question answered here. Our support team is here to help. Get in touch today.
How quickly can I set up Upfirst's restaurant answering service?
Most restaurant owners get our phone answering service up and running in less than an hour.
Can I customize how the restaurant phone answering service handles different types of calls?
You can create specific scripts for reservations, takeout orders, general inquiries, and more.
What happens if a caller needs to speak to a real person instead of the restaurant answering service?
You can set up your AI to take a message and provide the caller with an estimated callback time, or to transfer urgent calls to a specified number.
How do I update my restaurant phone answering service when my menu or hours change?
Simply log into your Upfirst.ai dashboard and update the relevant information. Your AI restaurant answering service will immediately start using the new details.