Meet upfirst
Meet the AI phone assistant that answers phone calls around the clock
Get 24/7 call answering for your business. Automate appointment scheduling, capture new leads, answer FAQs, and never miss another important call.
Introduction
Our AI phone answering assistant never sleeps
Making sure every call gets answered seems like an impossible feat when your day is loaded with other responsbilities. You could be an HVAC tech on a complex A/C repair, or an accountant swamped with tax filings when the phone interrupts. Every unexpected call eats into your day, but missing it means risking missed opportunities.
With an AI call assistant like Upfirst, you can take the pressure off answering phones. Our virtual receptionist answers calls 24/7, provides immediate support, and handles routine tasks like booking appointments and capturing leads. It’s a smart solution that gives you back the resources you value most—time, focus, and peace of mind.
Features
Powerful call assistant features that work for you 24/7
Never miss another customer call and get powerful features that give your business answering service the upperhand – all at affordable pricing.
Benefits of AI phone call assistant
Why businesses use our AI phone call assistant
Never miss a call
Our AI receptionist never misses a call, even when multiple people call at once. Your callers will always have a friendly voice to have helpful conversations with. By being available around the clock, you’re always ready to make a great first impression—even when it's after-hours.
Say goodbye to voicemail
Voicemails can feel impersonal and often go ignored. Instead, let callers speak with a friendly, human-like AI virtual assistant who can understand their questions, provide quick answers, and help them move forward. It’s a conversation, not a recording.
Win back time with these automations
Think of all the time you spend handling calls—scheduling appointments, answering FAQs, collecting information, and then manually inputting that information into your apps. Our AI call assistant handles those tasks for you so you can focus on the meaningful work that drives growth.
Affordable plans
Hiring and training a receptionist takes time and money, especially for small businesses. Our AI solution offers flexible pricing options that make retaining a receptionist affordable. Flex all the same benefits of in-house staff without breaking the bank.
Easy, no-code setup
There’s no need to fiddle with complex software. Our platform is designed for easy setup, so you can get up and running in just a few clicks. No developers, no coding, just a straightforward setup that fits into your existing workflow.
quick, easy setup
How our AI phone agent works
Just pick a plan and sign up. Bring your current business phone number or opt for a new one—it’s your choice. Within minutes, you’ll have access to our dashboard where you can start customizing your AI phone assistant.
Input your greeting, choose your AI’s voice, and answer some questions about your business. Test a few incoming calls to see how the AI responds. Adjust the responses and routing rules until you’re completely satisfied. You can keep fine-tuning the script until you are satisfied.
Once everything looks good, hit “Activate” and watch the magic happen. Your AI phone answering assistant is now live, ready to greet every caller, schedule appointments, capture leads, and provide excellent service—24/7.
industries that use our virtual receptionist
Popular industries that are using an AI phone answering assistant
Law
Law firms often work with busy schedules and sensitive client calls. Our AI answering service can help screen calls, schedule consultations, and handle basic FAQs, so your team can stay focused on casework instead of administrative duties.
E-commerce
E-commerce and retail businesses need to handle customer inquiries quickly. Your AI receptionist can answer questions about orders, returns, shipping policies, and even take orders of the phone so you can maintain high customer satisfaction.
General contractors
Contractors are frequently on the move or on a job site, making it tough to answer calls. Our AI call assistant ensures no lead goes cold, capturing essential project details and routing urgent inquiries to the right person.
Insurance
Insurance agents can rely on the AI call assistant to verify customer information, provide policy details, and connect calls to specific agents. It reduces wait times and improves the customer experience.
Finance
Financial advisors, accountants, and brokers can use the AI call assistant to handle appointment scheduling, field routine questions, and securely route calls to the correct department, all while maintaining a professional, personal touch.
Real estate
Real estate agents benefit from immediate response times and quick lead capture. The AI call assistant can share listing information, book showings, and send property details, freeing you to close deals instead of handling phone tag.
And more
Whatever your industry, if you handle inbound calls, the AI call assistant can help. From carpet cleaning to beauty salons, our solution scales to meet your needs, saving you time and money.
Try our AI phone assistant today for free
Answer calls 24/7 and never lose out on new business again. Book more appointments, capture more leads, and help more customers with our AI answering service.
FAQs about our AI answering service
Don't see your question answered here. Our support team is here to help. Get in touch today.
What are the benefits of an AI phone assistant?
An AI phone assistant offers a range of benefits: 24/7 availability, improved caller experience, automated lead capture, appointment scheduling, reduced labor costs, and call routing. It’s like having a team of receptionists, minus the overhead.
How do I know if I need an AI answering service?
If you’re missing calls, feeling overwhelmed by call volume, or struggling to keep up with scheduling, it’s time to consider an AI assistant. Businesses that want to automate their phone lines and offer exceptional customer service—without hiring extra staff—will see immediate value.
Can your service integrate with my CRM and other app that I use?
Absolutely. Our platform connects with popular CRMs, calendar tools, and apps. The AI voice agent can log caller details, update contact records, and slot appointments directly into your schedule, ensuring a workflow that runs even when you’re away.
Can it handle multiple calls at the same time?
Yes. Unlike a single human receptionist, our AI phone call assistant can manage multiple calls simultaneously, ensuring every caller is greeted promptly—no holding, no waiting.
Why is this service better than a voicemail?
Voicemail boxes fill up, and callers often hang up before leaving a message. Our AI assistant engages your callers right away, providing answers and solutions immediately. It’s like a call assistant voicemail system, but it’s more personal, responsive, and more likely to keep prospects interested.
Do you offer multiple language options?
Yes. We currently support English and Spanish, and we’re expanding our language options over time. We make serving a bilingual market affordable and as easy as flipping a switch, ensuring every caller feels at home.
Will I receive transcripts and call summaries?
You bet. After each call, you’ll have access to a detailed transcript and a summary of the phone conversation. This makes it easy to follow up, improve your training, or share important notes with your team.
How quickly can I get set up with your answering service?
Most businesses can go live in under an hour. Simply sign up, customize your greeting and protocols, test a few calls, and you’re ready to roll.
How much money will I save compared to hiring in-house staff?
Instead of paying for salary (avg. $36,000/year), benefits, and training, you pay a simple monthly fee. Our answering service can save you thousands a year while still accessing all the same benefits you would get with an in-house receptionist.