Meet Upfirst
Appointment setting answering service
Stop missing calls - start booking more appointments with our answering and scheduling service.
Introduction
Schedule appointments without lifting a finger
Appointment setting is the lifeblood of your service-based business. Every call matters – the other end of the line could be an exciting new client, a new opportunity to grow your business. But being available for every single incoming call is no easy feat.
You’re in the middle of a client meeting, or maybe you’ve fallen way behind on work, so you’re unable to pick up the phone. Other times, a simple back-and-forth call turns into a frustrating game of playing phone tag.
Instead of letting customer calls go to voicemail or scrambling to answer them yourself, imagine having a dedicated, virtual receptionist on standby, ready to take calls, book appointments, and keep your schedule organized—24/7. Our appointment setting answering service ensures no phone call goes unanswered, and every lead is properly qualified. It’s designed for busy professionals and small business owners who need a simple and easy scheduling process to manage appointments.
Benefits of our answering services
What can an appointment booking answering service do for you?
Hands-free appointment booking
Imagine never having to pause mid-task to pick up the phone. With our appointment setting services, you can free up your hands—and your headspace—from the hassle of booking and setting appointments. Our answering service handles it all from capturing new leads to sending appointment reminders, letting you focus on the core work and other tasks that run your business.
Say goodbye to missed calls
Say goodbye to missed calls and voicemails. Let potential clients know you’re their best option by picking up every call. Our appointment scheduling service ensures that every inbound call is answered – even outside of normal business hours.
More qualified leads
Not every caller is going to be the right fit for your business. Our service can follow your custom call flow and screening questions to qualify leads before booking them. By doing so, you won’t waste your time on clients who don’t fit your services—or struggle with no-shows who were never properly vetted.
Great customer service
Good businesses answer calls. Great businesses have a friendly, helpful voice behind the phone line, which builds customer loyalty and customer satisfaction. Our appointment scheduling system is designed to sound natural, helpful, and friendly, offering consistent, high-quality and informational interactions. Plus, with bilingual virtual receptionist options, you’ll provide great service, no matter who’s calling.
Easy, no-code setup
No need to be a tech wizard to get started. Our phone answering service is built for easy setup. You can use your existing business number or choose a new one, customize your greetings, and start taking calls in a matter of minutes—all without writing a single line of code.
quick, easy setup
How to get started with our appointment setting service
Getting started is a simple. First, you sign up and decide whether you want to keep your existing business number or get a brand new one. With just a few clicks, you’ll have a new answering service up and running.
Next, tailor the experience to fit your brand’s personality. Set up your greeting, choose your AI’s voice, and input your business specifics and protocols. If you need to qualify leads with certain questions, or if you prefer specific appointment lengths—just add those details. Make a few test calls to ensure everything sounds just right and that the system flows the way you want.
Once you’re happy with the setup, simply click “Activate.” From that moment on, your virtual receptionist will be taking calls on your behalf, day or night. All that’s left is for you to sit back, watch your calendar fill up, and use that extra free time to grow your business or focus on what you do best.
Features
Top features of our appointment scheduling service
From churches to contractors to beauty salons, Upfirst is an affordable solution for any business. As your dedicated phone answering service, you get access to features like automated appointment setting that’ll help you get back the most important resource – time.
businesses that use our answering service
Many business types can use our virtual receptionist appointment booking
Contractors
Busy on a job site? Let your virtual receptionist for contractors take calls and schedule estimates, consultations, and follow-ups while you focus on the work at hand.
Veterinarians
As a veterinarian, managing a busy practice means balancing pet patients and anxious owners. Keep your schedule full and organized without overburdening your staff.
Dental offices
Answering calls is an important function of any dental practice. With our appointment scheduling service, you can easily schedule, cancel, or reschedule appointments while you focus on keeping your patients’ teeth white and clean.
IT professionals
Tech pros need to focus on solving problems, not managing calendars. Ensure clients can reach you and lock in support sessions day or night.
Accountants & banking professionals
Build trust and make scheduling easy by ensuring every potential client can immediately set an appointment whether you’re a financial advisor or an accountant—no phone tag required.
And much more
No matter what industry you are in, whether you’re already well-established or just starting out, if you have a need to automate appointment scheduling, to make sure every call gets answered, and to ensure you’re customer base is well taken care of, our services are right for you.
Try our appointment scheduling service for free
Don't lose out on new potential clients. Our appointment setting service is an affordable virtual receptionist for your service business.
Appointment scheduling service FAQs
Don't see your question answered here. Our support team is here to help. Get in touch today.
What are the benefits of a virtual receptionist appointment scheduling service?
A virtual receptionist appointment scheduling system saves you time, improves customer experience, and helps ensure no phone calls reach voicemail. By providing immediate, around-the-clock availability, you reduce friction for potential clients looking to book. Plus, automated lead qualification makes sure your calendar is filled only with valuable appointments. The result? Happier customers and a more productive workday.
Will I receive call summaries and transcripts?
Absolutely. Transparency is important. After each call, you’ll get a summary of who called, what they needed, and whether an appointment was booked. You can receive full call transcripts. This allows you to stay in the loop and review interactions at your convenience, ensuring you never miss any critical information.
Can your answering and scheduling service integrate with my CRM and calendar software?
Yes. We built our appointment setting answering service to be flexible. We integrate with popular CRM platforms and calendar software, ensuring updates to your existing systems. No double-data entry, no handling multiple calendars—just one unified workflow.
How is this appointment scheduling service better than a voicemail?
Voicemail might let customers leave a message, but it doesn’t solve the problem of booking an appointment on the spot. With a virtual receptionist appointment booking solution, callers get immediate action. Instead of waiting for a callback, they can schedule appointments right away, eliminating wait times and the risk of them seeking alternatives. You don’t want them seeking out the competition, right?
Can it handle multiple customer calls at once?
Definitely. Unlike a single human receptionist who can handle only one call at a time, our AI-powered service can manage multiple phone calls simultaneously – an amazing option for handling call volume and overflow support. During peak times, your callers will still receive prompt attention—no voicemails, no waiting on hold.
How quickly can I set up my virtual receptionist?
You can have your virtual receptionist up and running within minutes to a few hours. The setup is straightforward and doesn’t require any coding knowledge. Simply follow our step-by-step instructions: sign up, configure your greetings and call flows, test a couple of calls, and you’re ready to go live.
Does your answering service handle call routing?
Yes. If certain calls need to be directed to a specific department, individual, or voicemail, you can set up routing rules. Your virtual receptionist can act as a front-line filter, sending callers to the right place without you having to lift a finger.